Community Relations Manager

Description

About Us:

IdeaTek grew from a vision of "Internet Freedom" for all. We saw a critical need for affordable, reliable high-speed internet in underserved rural communities across Kansas. Recognizing the transformative power of connectivity, we embarked on a mission to bridge the digital divide and empower individuals, families, and businesses with the tools they need to thrive in the modern world.

Our commitment to Internet Freedom goes beyond simply providing access. We are deeply invested in the long-term growth and prosperity of the communities we serve. We believe that high-speed internet is not a luxury, but a fundamental necessity for education, economic development, healthcare, and civic engagement. By building robust, scalable fiber optic infrastructures, we are laying the foundation for a brighter future for generations to come.

At IdeaTek, we are more than an internet service provider. We are a catalyst for change, a champion for rural communities, and a passionate advocate for digital equity. We understand that the fight for Internet Freedom is ongoing, and we are dedicated to continuing our efforts to connect every corner of Kansas and beyond.

Join us as we work to create a world where everyone has the opportunity to thrive, regardless of their geographic location. Together, we can build a more connected, equitable, and prosperous future for all.

Opportunity:

IdeaTek is seeking a dynamic and passionate Community Relations Manager to build and strengthen relationships between our organization and the communities we serve. This role is crucial in fostering a positive public image, promoting our mission, and creating mutually beneficial partnerships.

Location:

This position allows for remote work within the SE Kansas, Joplin, Springfield/Branson area, with occasional travel to our main office in Buhler, KS.

Job Summary:

The Community Relations Manager will develop and implement comprehensive community engagement strategies, build and maintain strong relationships with key stakeholders, and represent the organization at community events and initiatives. This position requires excellent communication, interpersonal, and organizational skills, as well as a genuine commitment to community engagement.

Responsibilities:

Strategy Development & Implementation:

• Develop and implement comprehensive community engagement plans aligned with organizational goals.
• Research and identify community needs and opportunities for collaboration.
• Evaluate the effectiveness of community relations initiatives and make adjustments as needed.

Relationship Building:

• Cultivate and maintain strong relationships with community leaders, organizations, businesses, and residents.
• Represent the organization at community events, meetings, and conferences.
• Act as a liaison between the organization and the community.

Public Relations & Communications:

• Develop and distribute press releases, media advisories, and other communication materials.
• Respond to media inquiries and community concerns.
• Prepare reports and presentations on community relations activities.

Event Planning & Management:

• Partner with Customer Acquisition Project Manager to identify, plan and execute community events, workshops, and outreach programs.

Partnership Development:

• Identify and develop partnerships with community organizations and businesses.
• Negotiate and manage sponsorship agreements.
• Collaborate with partners on joint initiatives and programs.

Budget Management:

• Develop and manage the budget for community relations activities.
• Track expenses and ensure cost-effectiveness.

Other Duties:

• Perform other duties as assigned by the supervisor.

Requirements

Education: Bachelor's degree in Communications, Public Relations, Marketing, or a related field strongly preferred

Experience: 5+ years of experience in community relations, public relations, or a related field. Experience in telecommunications or technology is a plus.

Skills:

• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Strategic thinking and planning skills.
• Event planning and management skills.
• Proficiency in social media management.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Ability to work flexible hours, including evenings and weekends, as needed.

IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:

• Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance.
• Competitive benefits packages including medical, dental, life, and vision, along with 401k match
• Employee coaching and counseling services at no cost to employee, spouse, and children
• Tuition reimbursement for continuing education related to your individual growth goals
• Community engagement and volunteer opportunities

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

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