Community Relations Specialist

Origami Rehabilitation is a 501(c)(3) nonprofit organization. Origami provides comprehensive rehabilitation for children and adults with neurological, developmental, mental health, and orthopedic conditions through their residential and outpatient programs. With their compassionate and innovative services, Origami creates opportunities and transforms lives. If you want to make a difference in the lives of our community members through mission-driven work with a close-knit interdisciplinary team, Origami Rehabilitation is the place for you.

The Origami team shares the collective goal of exceeding the expectations of our clients. This goal is achieved through a positive growth-mindset, knowledge sharing, and a sincere commitment to growing individually and collectively through collaboration and continued education. Origami’s core values are Celebrate the Individual, Inspire Excellence, Serve with Integrity, and Lead with Passion. If these values speak to you, please consider applying today or reach out to Origami’s Human Resources team to learn more about the employment experience at Origami Rehabilitation! [email protected]

Position Summary: Origami is seeking a Community Relations Specialist, 40 hours per week, Monday-Friday, hybrid arrangement working remotely and onsite, to carry out activities related to marketing, community presence, social media, graphic design, advertising, and event planning. The Community Relations Specialist maintains and projects Origami’s professional image, increases community awareness of Origami’s programs and services and assists with the execution of brand messaging by engaging the community through marketing, social media tools, email marketing, media relations, and coordination of special events.

The Community Relations Specialist networks through various channels and venues to elevate Origami’s presence in the community, including the rehabilitation and healthcare industry, on a local and statewide level. The Community Relations Specialist is responsible for cultivating relationships with external providers and referral sources through prompt responses, high-level knowledge of Origami’s unique characteristics, and thorough and accurate communications, which support Origami’s strong reputation; this communication must be effective, timely, inclusive, and reflective of Origami’s mission, vision, and values.

Benefits:

• Health, Dental, Vision


• Retirement


• Generous time off (accrue up to 144 hours of PTO annually!)


• Paid Holidays (up to 64 hours annually!)


• New Parent Leave and New Grandparent Leave


• 100% Employer Paid Short-Term Disability


• 100% Employer Paid Life Insurance


• Access to Long-Term Disability Insurance


• Paid on the job training


• Join a diverse and caring team


• Public Service Loan Forgiveness


• Wellness Program


• Employee Assistance Program

Essential Duties:

Organizational Representation and Communication

• Model appropriate behavior conducive to a positive working and therapeutic environment.


• Observe all rules of confidentiality as they pertain to program participants internally, and in working with outside individuals and/or agencies.


• Articulate Origami’s mission, vision, core values, culture, philosophy, and services clearly to stakeholders. 


• Manage sensitive or controversial subjects with tact, professionalism, and kindness.


• Establish and maintain positive relationships with business and community leaders, referral sources, donors, and other stakeholders.

Community Relations and Outreach

• Professionally represent Origami at community events, facility tours, conferences, networking opportunities, and presentations.


• Conduct outreach through calls, emails, meetings, luncheons, and in-services to increase awareness and referrals for outpatient and residential referrals.


• Maintain and update outreach activity database, contact lists, and referral records.


• Educate community members, referral sources, donors, and sponsors about Origami’s programs and needs.


• Identify and attend relevant community and industry events to strengthen Origami’s presence locally and statewide.

Marketing and Brand Management

• Manage Origami’s online brand presence, including website, social media platforms, newsletters, and email communications.


• Create engaging content across various platforms, including social media posts, blogs, articles, and earned media submissions.


• Design digital and print collateral for marketing and organizational use.


• Maintain brand consistency across internal and external communications, including newsletters, signage, email signatures, and event materials.


• Produce and distribute press releases, marketing packets, and promotional materials.


• Track and maintain inventory of marketing collateral and promotional items. 

Event Planning and Execution

• Coordinate and execute special events to promote Origami and engage the community.


• Support donor and sponsor engagement through correspondence, tracking, and event support.

Administrative and Compliance

• Complete timely data entry related to marketing, fundraising, referral sources, and reporting.


• Maintain knowledge and compliance with all policies, procedures, licensing, and accreditation requirements.


• Effectively manage resources, expenses, and time, while keeping the supervisor informed of activities and schedules.

As Needed

• Evening and weekend work activities


• Travel for community events, meetings, and functions


• Participate in staff meetings, and in-service training


• Provide meaningful educational experiences for volunteers, interns, and job shadows


• Other duties as assigned by the Community Relations Supervisor

Requirements:

• Access to reliable transportation for completion of job duties in various settings


• Accommodate a flexible schedule for occasional evening and weekend activities


• Embrace and embody Origami's core values:
  
  
  
  • Celebrate the Individual.
  
  
  • Inspire Excellence.
  
  
  • Serve with Integrity.
  
  
  • Lead with Passion.
  
  
  
  

Preferences:

• Bachelor's degree in marketing, communications, or public relations.


• Minimum of one to three years related experience and/or training in healthcare and/or rehabilitation.


• Proficiency in Adobe Creative Suite products, PremierPro, and other graphic design tools such as Canva.


• Experience with online marketing platforms such as Constant Contact.


• Experience in managing social media sites, tools, and scheduling platforms.


• Knowledge or experience in implementing SEO strategies for website content, along with Google Analytics and Google Ads certification.


• Experience running advertisement campaigns through social media platforms.

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is occasionally required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and stoop kneel or crawl. Reasonable accommodations are acceptable if they accomplish the necessary essential skills. The employee may occasionally lift and/or move up to 40 lbs. Specific vision abilities required for this position include close vision, distance, peripheral vision, depth perception, and ability to adjust focus.

An Equal Opportunity Employer.

Origami is an At-Will Employer. By submitting an application, you grant Origami Rehabilitation permission to contact the identified employers, references, and educational institutions to verify the information provided within this application. I further understand that any dishonest, false or incomplete answers or information on this application or subsequent interviews are grounds for immediate dismissal. Due to the nature of our work, should you be offered a conditional offer of employment a background check, fingerprinting, physical, drug screen, and Motor Vehicle Report check are required prior to start date. Should you need assistance in completing this application for any reason please contact a member of the human resources department at [email protected] We would be happy to assist you personally.