Community Relationship Coordinator

Description

Partner Veterinary is looking for a Community Relationship Coordinator to join our Richmond, VA team!

Partner Veterinary Emergency & Specialty Center (PVESC) is a women founded and lead business. 

Be a part of reimagining and transforming the veterinary profession by joining our team at the new Emergency, and Specialty hospital in Richmond, VA!  

The Community Relationship Coordinator will support the internal and external marketing of Partner Veterinary. This position actively drives patient referrals by identifying, cultivating, and maintaining positive relationships with doctors and key decision-makers in the referring veterinary community and serve as a liaison between the hospital and primary care veterinarians. The Community Relationship Coordinator will develop and execute meaningful engagement activities to promote hospital services and philosophies externally and internally. Additionally, they will serve as the main person for internal marketing initiatives in both hospitals.

To set you up for success from day 1, 

• We gift you a *wellness week of PTO after your first 90 days in your new position! This includes 30-40 hours of extra PTO dependent upon your schedule. Partner Veterinary recognizes the demand on veterinary professionals, and this wellness week allows you to rest and relax with a week off after your initial 90 days.

What does your day look like at Partner?

• Works directly with Director of Storytelling to identify referral performance goals and develops outreach and engagement strategies. 
• Consistently engages the referring community with relevant and valuable email, phone, and in-person communications. Customizes outreach and interactions based on the individual needs of each referring hospital and doctor. Maintains a regular engagement schedule to continually develop positive referral relationships. 
• Plan and execute CE/Symposium events, hospital tours, and referring practice recognition and engagement events. 
• Works in partnership with marketing and hospital leadership to develop and track an annual referral marketing budget to support all outreach events and activities. 
• Serves as the main point of contact for the referring community and helps monitor and measure the referral process to resolve problems quickly and improve service. 
• Continually builds a competitive knowledge of emergency and specialty veterinary services including a deep familiarity and understanding of hospital-specific differentiators. 
• Collaborate with leadership and department heads to identify strategic goals for internal events, ensuring alignment with company culture and objectives.
• Develop, plan, and execute a calendar of internal events—including team-building activities, company celebrations, town halls, and recognition programs—that foster engagement and boost morale.
• Manage event logistics from start to finish: budgeting, venue selection, vendor coordination, catering, AV setup, invitations, and on-site support.
• Track event expenses and ROI, providing reports and recommendations to leadership.
• Partner with HR and other teams to ensure events are inclusive, accessible, and welcoming for all employees.

*Flexible schedule with some weekend events, travel expectation, and personal vehicle use with travel reimbursement.

Our team member benefits and perks:

Benefits:

• *Paid wellness week off after 90 days in your new role, if currently employed
• +3 weeks paid vacation, prorated your first year
• Annual uniform allowance
• VTNE Tuition Reimbursement 
• Contribution to health insurance
• 401K
• Vision Coverage
• Dental Coverage
• Company Paid Life Insurance & Long-Term Disability

Perks:

• Bring your pet to work during your shift
• Get role-specific training
• Clear and transparent career development paths

About you: 

• You are determined and resolute in the face of challenges and opportunities that arise in the veterinary field. 
• You take pride in your work and embrace personal accountability at all times. 
• You enjoy learning and are quick to devise innovative solutions to new and complex problems. 
• You are highly motivated, ambitious, and take initiative to deliver results. You prefer working independently with minimal supervision. 

Our core values:

• Reimagine means we challenge the status quo daily—embracing fresh ideas, people-first solutions, and collaborative innovation to build a better, more inclusive future for our team and the families we serve.
• Empower means taking ownership of our roles, openly sharing information, and working with purpose—knowing our individual efforts shape our team, our patients’ outcomes, and our organization—while also providing support and compassion to build confidence and equip our veterinary teams and leaders to foster capable, high performing individuals.
• Community Care means we lead with compassion and a "We Can Help" spirit, knowing that every act of support—big or small—strengthens our team, uplifts our clients, and builds a better veterinary community both inside and beyond our walls.

About us:

Our mission statement is our commitment to our team: “The Partner Veterinary mission is to transform the team experience and create an optimal environment for our team members, our partners, pet families, and the patients we are dedicated to caring for.” 

https://partnervesc.com/careers/ 

Are you ready to learn more? Visit our website and apply on our careers page. We look forward to meeting you!