Community Residential Home Supervisor

Access Services is hiring a Supervisor to work in our Community Homes program in Bethlehem and Allentown, PA! This supervisor will work in our Community Homes Program, providing daily supervision to direct support staff. The direct support staff work with individuals with intellectual disabilities and autism in the group home setting. The supervisor will ensure that all program objectives are being met and that the services provided meet the needs of those being served in compliance with all licensing standards and Access Services’ quality standards.  

Essential Functions 

1.   Efficiently administer the program including:  

• Oversee the management of finances and fiscal decisions for assigned homes  

• Assist in the development and implementation of efficient operating procedures.  

• Oversee compliance with all local, county and state regulatory agencies.  

• Recommend any hires, fires and directs any needed disciplinary action  

• Make and maintain staff schedules.  

• Foster a positive, team-oriented attitude among all fellow co-workers to facilitate work toward the completion of the agency’s goals.  

• Present programmatic needs and assists in development of solutions.  

• Evaluate potential risks and develops proactive responses to avoid problems  

2.   Oversee the implementation of supports and programming as per duties of 6400 or 6100 

regulations Program Supervisor including:  

• Development of ISPs that are person centered including the individual’s needs particularly for his or her health and well-being.  

• Help assure that ISPs are followed as written.  

• Help assure that ISPs are modified and updated as needed.  

• Help assure that services are rendered using the principles of person centeredness, normalization and the developmental model.  

• Complete HCSIS reports and close out within the allotted time.  

3.   Supervise the CLA Program Staff, including:  

• Provide training to staff  

• Ensure all staff meet licensing requirements for training, physicals, etc.  

• Provide regular supervision to staff  

• Provide on-going performance monitoring and annual performance appraisals  

• Assure the promotion and maintenance of good standards of work  

• Assure coordination of practice with policies.  

4. Maintain regular and predictable attendance, and work scheduled overtime, or be available   

for unplanned overtime as necessary, to meet program needs. 

Candidates must meet all qualifying and ongoing job criteria including background checks, physical examination results, and clearances.  

Driving Requirements:

• A valid driver's license, and access to a reliable vehicle during work hours.  
• A U.S. driver’s license for at least two years (not including time with a permit).  
• Must be listed as a driver on a valid auto insurance policy.  
• Ability to drive both your personal vehicle and a company-provided vehicle during work hours. 

Education: High school diploma or GED required. Bachelor’s degree desirable.   

Experience:  

• Three (3) years of experience in a human services agency working with persons who have intellectual disabilities, including two years in a supervisory capacity required.  

• Experience working in a CLA/group home preferred.  

Knowledge, Skills, and Abilities:  

• Behavioral intervention techniques. Residents' rights, safety techniques and program planning.  

• Licensing regulations, County regulations and Access Services policy and procedures. 

• Ability to plan, organize and direct the work of others.  

• Ability to establish and maintain effective working relationships.  

• Ability to exercise judgment and discretion in applying and interpreting laws, rules, and policies governing Access Services facilities.  

• Ability to express ideas succinctly both orally and in writing. Ability to work independently and seek supervisory help when needed. 

• Proficiency in, or ability to learn and use, workplace applications, platforms and technologies. 

• Ability to navigate network drives and basic hardware use and troubleshooting. 

• Ability to use (EHR) electronic healthcare record software.  

Compensation, schedule, and benefits: 

• Starting at $42,000 per year with increases based on education and experience.  

• Monday through Friday, 9-5 with occasional changes based on program needs. 

Essential Working Conditions/Physical Demands: Work in program sites and the community routinely providing direct care and/or support with individual(s). Stand, sit or run by self, or to provide proper care and supervision with an individual. Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations. Able to assist an individual who has fallen, regardless of weight or size. Walk, climb stairs by self, or to provide direct care and/or support. Work in a standard office environment. Utilize desktop computer equipment on a daily basis. Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.) Travel to offsite locations and regional office locations if necessary.   

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required and do not restrict management’s rights to assign or reassign duties and responsibilities to this position at any time. 

Our full-time comprehensive benefits package includes: 

● Health, vision, Rx, and dental insurance with options for HSA/FSA. 

● Mileage reimbursement and paid travel time between worksites. 

● Employee Assistance Program (EAP). 

● Referral bonuses. 

● 401k match. 

● Tuition reimbursement and college tuition discounts. 

● Paid time off. Paid holiday time. Catastrophic sick leave. 

● Company paid Life Insurance as well as Long and Short-Term Disability. 

● Ongoing professional development training. 

● Discounts on various services. Perks with local credit unions. 

Access Services is an Equal Opportunity Employer.