Community Resources Manager, Unit II

JOB SUMMARY: Under the direction of the Associate Director of Community Services, orients, trains, supervises, and evaluates resource development staff, including the HCBS Specialist and the Peer Advocate. Coordinates resource development activities with other program staff; ensures resource development activities are effectively implemented in a manner consistent with client needs, laws, regulations, and San Andreas Regional Center policies and procedures.

ESSENTIAL JOB FUNCTIONS:

Agency Mission and Goals

• Implement the Agency’s strategic short- and long-term goals, and statement of mission.
• Communicates the Agency mission and goals to staff, vendors and community partners.
• Develops and maintain resources for services. 
• Ensures that the relevant policies, practices and actions are implemented and comply with statutory and regulatory requirements and actively support  Agency’s mission and goals. 

Program and Services Development 

• Maintains knowledge of State and Federal directives, statutes, regulations and changes to legislation. Interprets these to staff and develops and/or modifies policies and practices to be complaint with regulatory and Agency requirements.
• Expands the availability and accessibility of quality services and supports provided by the Agency throughout the catchment area. 
• Acts as the Agency’s liaison to service providers, including the Service Provider Advisory Committee and proactively educates community partners, including vendors, courts and advocacy groups used throughout the Agency. 
• Anticipates and resolves service issues and escalated inquiries. 

Community Leadership

• Builds positive and collaborative relationships with public and private agencies to those supported.
• Anticipates and communicates changes in laws, regulations and related agency policies and procedures to Community Partners.

Staff Management 

• Actively participates in the recruitment process to ensure the most qualified candidates are attracted and retained.
• Sets clear expectations for performance and provides training, coaching, feedback and support to staff within the unit throughout the year.
• Ensures that new staff receives the proper training during their introductory period and throughout their employment within the unit.  
• Identifies any unmet training needs to Human Resources.
• Anticipates, addresses and resolves issues and concerns of staff.
• Ensures the proper staff levels are maintained throughout the unit. 
• Other duties as assigned

EDUCATION/EXPERIENCE: Masters with two years’ experience with a concentration in psychology, social work or related field. Two (2) years’ experience working with programs and services in a regional center context, including experience developing and assessing services for individuals with developmental disabilities.

SPECIAL SKILLS AND KNOWLEDGE: 

• Knowledge of or experience with persons with developmental disabilities;
• Knowledge regional center and developmental center service systems
• Knowledge of Title 17, Quality Assurance Standards and licensing agencies standards and systems;
• The ability to present training to groups or individuals;
• Knowledge of analytical techniques and report preparation;
• Knowledge of budgeting processes; 
• Demonstrated ability to write effectively;
• Ability to utilize computer skills, especially Excel and Word, for the collection, input, and analysis of data, and producing reports;
• Excellent ability to communicate with various segments of the community.
• Ability to work effectively with diverse teams

OTHER:   Use of an automobile, possession of a valid driver’s license and automobile liability insurance for the minimum amount prescribed by law or the ability to provide for independent transportation.