Community Services Team Lead

About the Community Economic Defense Project (CEDP) & CED Law 

Our Mission

We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive. 

Our Organization

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built a deeply integrative approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed. 

Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. We have served more than 50,000 low-income Coloradans across 45 counties, distributing over $200 million in emergency assistance. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper.  CEDP’s model has been cited as a best practice by the White House and HUD in 2022-2023, think tanks like the Urban Institute, and in the media.

Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP’s work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy.

More about the Community Services Team Lead Role:

The Community Economic Defense Project is seeking a Team Lead  for the Community Services team. We seek a proactive individual with a solid grasp of the programs managed by the Community Services team to effectively support their teammates. Essential experience includes processing assistance applications, navigating evolving program guidelines, and utilizing CRM tools such as Google Suite, HubSpot, and more.

Candidates must be able to work under pressure, use sound judgment, and communicate clearly to improve processes in a fast moving environment. Strong time management, organization, self motivation, and the ability to work independently are essential.

In this role you will:

• Support the Community Services team, which includes Service Coordinators, Benefit Enrollment Specialists, Digital Equity Specialist and Resource Navigators.
  


• Maintain a firm understanding of all the programs and services the team operates in order to support team members.


• Create and maintain an efficient case assignment process that is equitable and efficient for client experience. 


• Continue strengthening our unique Colorado program that integrates benefits enrollment and appeals with direct referrals for clients at high risk of eviction or displacement.


• Support leadership to build and refine tools and systems that ensure high-quality support in public benefits applications and appeals.


• Utilizing HMIS to support program needs


• Actively encourage feedback from team members and create safe space for ideas


• Take part in CEDP’s ongoing efforts to improve processes by staying open and curious about systems and technologies.
  

Position Requirements: 

• Ability to be in-person 2 or more days per week as this is a hybrid position 


• Fantastic organizational skills and ability to manage and prioritize a complex workload with rapidly changing demands.


• A creative, self-driven attitude and proven ability to build something new from scratch.


• A process-oriented mindset with an openness and adaptability to new environments.


• Ability to thrive in a fast-paced environment with shifting priorities and ability to navigate change.


• Excellent interpersonal communication and organizational skills


• Excellent attention to detail required


• A strong desire to work in a collaborative environment centered on social justice and equity.


• Strong written and verbal communication skills with strong proficiency in Microsoft Office, and Google Suite.


• Ability to work collaboratively with people of diverse personal and professional backgrounds with a focus on social, racial justice, and equity.
  

Additional Details: 

• Candidates must reside in Colorado, ideally within the greater Denver Metro area.  The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k. 
  


• A competitive base salary $65,854, plus a $1,000 per year hybrid pay adjustment


• All employees receive a technology stipend of $720 per year


• Employees who utilize two languages or more at work are eligible for a $2,000 salary differential per year added to the salary grade listed above.  Language assessment will be conducted by the organization as a requirement to receive the differential


• Applications will be reviewed on a rolling basis but must be received by February 10th, 2026


• The estimated time to complete the recruitment process will be by February 16, 2026
  


• As in-person work is required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.


• CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.