Community Support Specialist (Critical Time Intervention)

COMMUNITY SUPPORT SERVICES SPECIALIST

(Critical Time Intervention)

CHARACTERISTICS OF WORK

This is a professional level position involving the provision of social services to the seriously mentally ill. This individual is responsible for providing specific, measurable, and individualized services to each person they serve with a focus on maintaining the individual in the community and identifying and accessing needed services.

EXAMPLES OF RESPONSIBILITIES

• Maintains documentation as evidence that all duties are completed in accordance with program requirements contained in the Department of Mental Health Operational Standards.
• Maintains proper training, continuing education, qualifications, and other certifications required for this position as written in the Department of Mental Health Operational Standards.
• Monitors consumer progress with face-to-face contact, according to consumer’s level of functioning
• Collects data and prepare consumer histories based on interview with consumer, family, and collateral contacts
• Provides follow-up monitoring of psychotropic medications
• Determines full range of social /medical /psychiatric needs
• Locates and refers consumer to appropriate agency or facility for service
• Cooperates with representative of agency to which referral is made
• Maintains contact with other service agencies
• Maintains case records of work assigned
• Serves as public relations person for community support services
• Provides home visits as necessary to monitor consumer
• Provides a minimum of 6 hours /day of face-to-face direct service to consumers
• Provides transportation for consumers as needed
• All other duties as assigned by supervisors

QUALIFICATIONS

• Bachelor’s degree in a mental health related field.
• Must receive DMH certification as a Community Support Specialist.
• Must pass a criminal background check.
• Must have a valid MS Driver’s license.

REPORTING SUPERVISOR

Center Coordinator/Center Administrator and Clinical Directors.

POSITIONS SUPERVISED

None