Company Reputation Manager

What You’ll be Doing:  

• ​​Review current events to identify potential reputational intersections with the company and alert the appropriate business leaders so preventive steps can be taken. 

• Identify macro issues/trends (e.g., growth of AI) that could impact our reputation and make recommendations on how Meijer can position itself effectively.  

• Play a key role in the company’s efforts to mitigate emerging issues, including developing mitigation and communication strategies. 

• Work closely with cross-functional teams to ensure the company’s reputation-oriented messaging remains up-to-date. 

• Screening potential partners to identify reputational risks.   

• Play a key role in the company’s crisis preparedness efforts, including assisting with crisis simulations and maintaining crisis communications protocols.  

• Serve as a point person for the company’s engagement with NGOs (non-government organizations) and advocacy groups.  

• Lead the department’s reputation management reporting. 

• Support other external communications programs as needed. 

What You Bring with You (Qualifications): 

• Bachelor’s Degree in Communications, Public Relations, Journalism, Change Management, or related fields. 

• Minimum 10 years of communications experience in a corporate or agency setting with 5 years of issues and crisis communications experience 

• Exceptional intrapersonal skills and the ability to provide counsel to team members at all levels, including senior leadership 

• Proven ability to build trust and respect among internal partners 

• Strong business acumen  

• Commitment to continuous improvement 

• Strong understanding of how to use data and technology to produce advanced communications work 

• Extremely strong writing capabilities 

• Strong organizational skills 

• Calm demeanor suited for working in a fast-paced environment 

• Enthusiasm for issues and crisis communications work