Complex Claims Specialist, Professional Liability Claims

Liberty Mutual has an immediate opening for a Complex Claims Specialist for our Professional Liability Unit.  With minimal supervision, the Complex Claims Specialist handles a book of Lawyers Professional Liability claims, throughout the entire claim's life cycle. You will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business. Juris Doctor and prior law practice strongly preferred.

This is a great opportunity to join a well-established, experienced Lawyers Professional Liability claims team.   You will be handling complex Primary and Excess Lawyers Professional Liability claims for a company dedicated to this line of business and that believes claims professionals are integral to continued success.  This position is highly visible both inside and outside the company, and you will have ample opportunities to interact with Senior Leadership, Underwriters, Brokers and Insureds.  Liberty Mutual is consistently ranked as a great place to work and this position (with the exceptions listed below) is fully remote.

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Syracuse, NY;  or Chandler, AZ.  Please note this policy is subject to change.

Responsibilities

• Analyzes, investigates, and evaluates the loss to determine coverage and claim disposition.
• Utilizes claims system to document claims and to diary future events or follow-up.
• Within prescribed settlement authority for line of business, establishes appropriate reserves for both indemnity and expense and reviews on a regular basis to ensure adequacy.
• Makes recommendations to set reserves at appropriate level for claims outside of authority level.
• Prepares comprehensive reports as required.
• Identifies and communicates specific claim trends and account and/or policy issues to management and underwriting.
• Manages the litigation process through the retention of counsel.
• Adheres to the line of business litigation guidelines to include budget, bill review and payment.
• Pro-actively manages the case resolution process.
• Actively participates in mediations and arbitrations, within limit of settlement authority.
• Participates in the claims audit process.
• Provides claims marketing services by meeting with brokers, risk managers and re-insurers, as necessary.
• As required, maintains insurance adjuster licenses.

• Bachelors' and/or advanced degree.  Juris Doctor and prior law practice strongly preferred.
• 7 + years claims/legal experience, with at least 2 years within a technical specialty (Professional Liability claims) preferred
• Advanced knowledge of claims handling concepts, practices and techniques, to include but not limited to coverage issues, and product line knowledge
• Functional knowledge of law and insurance regulations in various jurisdictions
• Demonstrated advanced verbal and written communications skills
• Demonstrated advanced analytical, decision making and negotiation skills