Complex People Support Manager

Opportunity:  Complex People Support Manager

Manage human resource functions for our teams, including recruitment, training and development, benefit administration, and employee relations across two premier downtown properties: the chic, boutique Carte Hotel San Diego (Curio Collection by Hilton) in the vibrant Little Italy district, and the historic Courtyard San Diego Downtown, a beautifully repurposed 1920s landmark near the Gaslamp Quarter. This dual-property role puts you at the center of San Diego's dynamic hospitality scene, supporting diverse, high-performing teams in two of the city's most unique hotel environments.

Your Growth Path

People Support Director – Regional Director of People Support – Corporate People Support Director

Your Focus

• Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

• Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates.

• Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level.

• Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations.

• Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns.

• Develop and/or implement training programs as needed and/or to meet required brand standards.

• Perform activities related to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce.

• Follow sustainability guidelines and practices related to HHM’s EarthView program.

• Assist with functions of company’s HRIS and Payroll system to ensure timely and accurate pay periods.

• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

• Perform other duties as requested by management.

Your Background and Skills

• Bachelor’s Degree in Human Resources or a related field preferred.

• 3 to 5+ years of previous Human Resources experience, preferably in a hospitality setting.

HHM Hotels Benefits and Perks

• Medical, Dental and Vision Health Insurance

• Paid Time Off

• 401k Company Match

• Free Basic Life Insurance

• 24/7 access to TELUS Health, a confidential work-life resource

• Travel Discounts

• Commuter Transit and Commuter Parking Benefits

• Employee Assistance and Wellness Program

• Educational/Professional Development

• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.

• Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

• Regular travel between the two downtown San Diego properties is required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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