Complex Rehab Sales Consultant

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Job Description - Complex Rehab Sales Consultant

West Region-Remote
West Region-Remote, CA, USA

West Region-Remote
West Region-Remote, CA, USA

TX Remote
TX Remote
Texas, USA

TX Remote
TX Remote
Texas, USA

National

Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.
Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.
NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.
Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.

We are looking to grow our enthusiastic and engaged team at NSM. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.
Duties and Responsibilities / Essential Functions:
1.

Lead generation. Contacts current NSM clients through phone calls and emails to gather information and identify/qualify client needs.
2.

Works closely with Inside Complex Rehab Consultant, Tori Whitehead to open and communicate new mobility work orders the branch and funding team.
3.

Engages with current clients to explain and schedule free CRT product evaluations.
4.

Identifies additional purchases of products and services by clients. (This could include push campaigns for chairs, lifts, hospital beds, overlays, and other defined programs and products.)
5.

Remains knowledgeable and up to date on changes and developments in NSM’s Complex Rehabilitation Technology products and the complex rehabilitation industry.
6.

Collaborates with CRT and Home Access Management to facilitate new messages, campaigns, and offerings for clients.
7.

Ensures client satisfaction. Responds to requests from clients in a timely fashion.
8.

Keeps management informed of all activity, including timely preparation of reports.
Remote opportunity. This role routinely uses standard office equipment such as computers, phones, filing cabinets, etc.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.
Required Education, Experience & Competencies:
Initiative/Results Driven
Organizational Skills
Customer/Client Focus
Funding Experience
This job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.
Individuals will be expected to maintain a professional work environment at all times.
Qualifications

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Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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