Compliance and Privacy Coordinator

Outstanding opportunity to join a rapidly growing, early‑stage healthcare organization committed to building a national network of Urgent Care centers. This pivotal role will partner closely with Compliance, Training, Senior Leadership, and Center‑level teams to strengthen our clinical compliance and privacy programs. 

We are seeking a clinical compliance and HIPAA Privacy Coordinator with exceptional organizational, analytical, and investigative abilities. The ideal candidate can proactively identify evolving regulatory and privacy requirements, assess emerging risks across the business, and support alignment with our organizational privacy strategy, frameworks, and standards. 

Success in this role requires strong problem‑solving skills, sound critical thinking, and the ability to perform thorough investigations in a consistent, objective manner. The coordinator will foster strong cross‑functional relationships, build trust with center leaders and staff, and help promote a culture of compliance and continuous improvement. 

Candidates must be highly organized, detail‑oriented, and comfortable working in a fast‑paced environment with tight deadlines. This position requires a creative and strategic thinker who is also a hands‑on contributor, capable of guiding others while independently executing key tasks and initiatives. 

DUTIES AND RESPONSIBILITIES:

• Perform thorough, timely investigations into reported incidents, privacy concerns, or potential regulatory violations. 


• Gather and analyze evidence, interview involved parties, assess root causes, and document findings using objective, fact‑based reasoning.


• Develop clear corrective action recommendations and follow up to ensure closure and ongoing compliance.


• Creates various presentation decks using advanced desktop publishing applications.


• Identifying and assessing areas of significant quality and compliance risk.


• Evaluates the organizations' existing policies and procedures for HIPAA compliance by performing HIPAA risk assessments.


• Collaborates with plan management, administration, and legal counsel to identify and address privacy policies and procedures that require improvement.


• Develops and assists with implementation of new and updated policies and procedures.


• Maintains policies and procedures related to PHI access and use; ensures strict adherence by all staff with access to PHI.


• Maintains required records and supporting documentation including authorization forms, notices, and plan documents.


• Communicates with individuals regarding their right to inspect, amend, and restrict access to their PHI.


• Facilitate proactive solutions, process improvements, and education based on investigation outcomes and emerging risk patterns.


• Partner with center leaders, clinical teams, and senior leadership to resolve compliance and privacy issues in real time.


• Drafts and implements procedures for addressing and resolving complaints regarding the organizations privacy policies and procedures.


• Developing, implementing, and maintaining internal environmental health and safety audits.


• Research policies and procedures in accordance with local best practices.


• Conducting ad hoc investigations into identified or reported risks.


• Support urgent care accreditation efforts.


• Conduct weekly and monthly auditing and monitoring.


• Track compliance training reports and documentation.


• Performs additional departmental duties, as assigned.


• Must travel in state to conduct center audits.Train employees on compliance guidelines, requirements, and standards.


• Address inquiries related to compliance policies and regulations in order to enhance understanding among company members. 

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Must be a Medical Assistant (MA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or Registered Radiologic Technologist (RT) with hands‑on patient care experience in an urgent care, ambulatory, or similar clinical setting. 


• Leadership or training experience preferred: Ideal candidates have served as a team lead, preceptor, or trainer, demonstrating the ability to guide clinical staff, influence behavior, and support consistent compliance practices across teams.


• Thorough understanding of related information privacy laws and regulations including those governing access, release of information, and security technologies. 


• Knowledge of healthcare industry and compliance.  Analytical thinker with strong conceptual and problem-solving skills. 


• Meticulous attention to detail with the ability to multi-task. 


• Ability to work under pressure and meet deadlines.


• Ability to work independently and as part of a team.


• Excellent documentation, communication, and IT skills. 

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