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Description
Job Title: Compliance Representative
Blitt and Gaines, P.C. is seeking a self-motivated, independent individual looking to join the Consumer Communications team
Job Summary:
The compliance assistant reviews and processes inbound correspondence that arrives via mail, email, or fax. This role involves reading and summarizing the document and coding it in our system for a response or review by attorneys or other departments as needed. The compliance assistant is the liaison between the consumer and the firm.
Essential Duties:
· Daily review of inbound mail, faxes, and POA email inbox to maintain a 24-hour timeline for correspondence processing.
· Thoroughly reading through each piece of correspondence to provide a summary of the contents and correct coding to escalate the file appropriately.
· Work within all applicable Federal and State collection laws as well as client requirements.
· Willing to cross-train and assist with other departmental tasks as needed.
Knowledge, Skills and Abilities:
· Strong reading comprehension and writing skills are a must.
· Demonstrated ability to think critically, analyze problems, and use good judgment.
· Attention to detail
· Ability to stay organized while handling multiple projects
· Comfortable using Excel, Outlook, Zoom, and navigating a computer database
Education/Experience
· High School diploma or GED required; college is a plus.
· Prior experience in collections, banking, editing/proofreading, or legal assistant roles is a plus
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