Compliance Manager-Cannabis Operations

ABOUT SHANGRI-LA

Shangri-La is a fast-growing cannabis organization focused on operational excellence, compliance, product quality, and exceptional customer experiences across cultivation, manufacturing, and retail operations. As our organization continues to scale, we are seeking an experienced and detail-oriented Compliance Manager to support regulatory oversight, quality control, SOP enforcement, operational auditing, and compliance accountability across cultivation and manufacturing facilities.

This role is critical in ensuring all cultivation and manufacturing operations remain compliant, audit-ready, operationally efficient, and aligned with state regulations, BioTrack requirements, internal SOPs, and company standards.

POSITION OVERVIEW

The Compliance Manager will oversee compliance operations across cultivation and manufacturing facilities, supporting regulatory readiness, quality assurance initiatives, operational inspections, SOP enforcement, inventory accuracy, and audit execution.

This individual will work closely with cultivation leadership, manufacturing leadership, inventory, fulfillment, security, and executive teams to identify operational risks, strengthen compliance programs, improve accountability, and ensure operational consistency across all departments.

The ideal candidate is highly organized, proactive, detail-oriented, operationally minded, and comfortable working in fast-paced, highly regulated environments.

KEY RESPONSIBILITIES

Regulatory Oversight & Compliance Management

Maintain expert-level knowledge of cannabis regulations related to cultivation, manufacturing, packaging, processing, transportation, waste handling, and inventory tracking
Monitor operational compliance with state regulations, BioTrack requirements, internal SOPs, and company policies
Ensure licenses, agent registrations, permits, and required compliance documentation remain current and audit-ready
Serve as a primary compliance resource during state inspections, investigations, audits, and regulatory visits
Assist leadership with corrective action planning and regulatory response documentation as needed

Audits, Inspections & SOP Enforcement

Conduct routine and unannounced inspections throughout cultivation and manufacturing operations
Lead internal operational audits focused on SOP compliance, sanitation standards, inventory accuracy, security procedures, packaging compliance, and operational workflows
Monitor and enforce adherence to company SOPs and compliance standards across all departments
Identify operational risks, compliance gaps, inefficiencies, and policy violations proactively
Track audit findings, corrective actions, repeat issues, and operational trends through detailed reporting and follow-up processes
Participate in facility readiness evaluations and operational inspections

Quality Control & Operational Oversight

Assist with quality control initiatives related to packaging, labeling, storage, sanitation, product handling, and production consistency
Verify inventory tracking accuracy through routine reconciliations, spot checks, waste audits, and BioTrack validation
Support chain-of-custody compliance and operational traceability throughout cultivation and manufacturing processes
Partner with operations teams to ensure production processes remain organized, compliant, and scalable
Monitor environmental, storage, sanitation, and operational standards within cultivation and manufacturing environments

Training & Cross-Functional Collaboration

Assist with developing and implementing compliance training, SOP training, and operational accountability initiatives
Train and coach operational teams on compliance expectations, audit readiness, documentation standards, and SOP adherence
Work closely with Cultivation, Manufacturing, Inventory, Fulfillment, Security, HR, and Executive Leadership to maintain operational compliance across departments
Support onboarding and compliance certification processes for new employees

QUALIFICATIONS

Previous cannabis industry experience required
Minimum 3+ years of experience in compliance, cultivation operations, manufacturing operations, inventory management, quality assurance, auditing, or regulatory oversight
Strong understanding of cannabis compliance regulations, BioTrack tracking, SOP development, and operational audit procedures
Experience conducting inspections, investigations, audits, and compliance reporting
Strong organizational, analytical, and problem-solving skills
Excellent communication and leadership abilities
Ability to maintain professionalism and accountability in high-pressure operational environments
Experience working in highly regulated manufacturing or production environments preferred
Strong attention to detail with the ability to identify operational risks proactively
Proficiency with spreadsheets, reporting tools, inventory systems, and compliance documentation

WHAT WE OFFER

Opportunity to help shape and scale a rapidly growing cannabis organization
Leadership growth opportunities within a multi-state operation
Collaborative and fast-paced team environment
Medical, dental, and vision benefit options
Company-paid life insurance and AD&D
PTO and paid holiday eligibility
Employee discount program
Career advancement opportunities as operations continue expanding

ADDITIONAL INFORMATION

This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional responsibilities may be assigned based on business needs.