Compliance Product

Job Description

As Chariot scales to onboard tens of thousands more nonprofits and expands into new payment flows, our regulatory, risk, and partner-network requirements are growing just as fast. We're looking for a product manager who can turn those requirements (KYC/identity, fraud, disputes, payment-rail rules) into product that scales, without slowing down the rest of the team.

You'll work closely with Engineering, banking partners, and DAF/payment-rail networks to turn regulatory complexity into product that ships.

• Turn regulatory requirements into shippable, secure, and compliant product

  • Translate KYC/identity, fraud, disputes, and payment-rail rules into specs engineers can execute, scaling the business without slowing the rest of product

• Own the compliance roadmap

  • Set priorities across compliance problem statements, e.g. scaling to 1,000+ onboardings a day, or building secure infrastructure for check sending at scale

• Decompose regulatory complexity

  • Untangle bank, partner-network, and regulatory requirements to find what actually decides the outcome

• Partner with Chariot Labs

  • Work with Chariot Labs (Chariot's internal AI engineering team) to build the systems that let compliance scale: onboarding, fraud, and disbursement infrastructure

• Sweat every detail

  • Own execution so nothing falls through the cracks: compliance work fails on missed details

• Translate across audiences

  • Communicate regulation clearly to Product and Engineering, and product decisions clearly to banks and partners

About You

Must Haves

• 3+ years of product management experience

• Able to untangles regulatory and partner-network requirements

• Precise scoping and spec writing: translates regulatory requirements into specs engineers can execute

• Highly organized and detail-oriented: nothing falls through the cracks

• Ability to ship quickly, so that compliance doesn't become the bottleneck for the rest of product

• Clear, followable communication: comfortable translating regulation for Product/Engineering and product for banks & partners

• Technical fluency: comfortable enough to read API docs and understand webhooks, without needing to write code

Nice to Haves

• Seasoned payments/fintech product background with deep regulated money-movement domain depth (rails, KYC/identity, fraud, disputes)

• Commercial instincts for partner- and bank-facing work

• Experience in a fast-moving startup environment

What you’ll get from Chariot

At Chariot, we are building modern, end-to-end payment infrastructure making donors' lives easier, and nonprofits' lives better. $600B gets donated to charity each year in the US and the existing technology/infrastructure was still built for our grandparents generation. Chariot is here to change that.

• Traction. Annualizing over $1.8B in payment volume through Chariot. Tens of thousands of nonprofits already onboarded including American Cancer Society, Memorial Sloan Kettering Cancer Center, and University of Pennsylvania.

• Impact: That money services nonprofits working in homelessness, health, education, the environment, and so much more.

• Market opportunity: Billion dollar revenue opportunity. Fintech company operating in an untapped $600B market

• The Team. >30% of Charioteers are former founders. NYC office, in-person Monday through Thursday, WFH Friday. The public handbook shows how we operate.

❤️ Employee Benefits

• Healthcare: Comprehensive healthcare, including options that are 100% covered by Chariot for you

• Time-Off: 18 days PTO and 13 holidays - take the time off that you want and need to relax and recharge

• Parental Leave: 100% paid parental leave, including 12 weeks for primary caregivers

• ️ Team Lunches: Weekly team lunches

• Dinner on Chariot: Free dinner every day at office past 8pm

• Team Events: Monthly team building events

• Employee-friendly equity: 2 year exercise window and double-trigger acceleration

• Company Retreats: To get away - we all convene 2-3x / year company retreats

• Matching Gifts: Matching DAFs and daily charitable giving through GoodToday