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Computer Systems Analyst (Lead)

Job Description - Computer Systems Analyst (Lead)

Description
Why Zensar?
We’re a bunch of hardworking, fun-loving, people-oriented technology enthusiasts.  We love what we do, and we’re passionate about helping our clients thrive in an increasingly complex digital world. Zensar is an organization focused on building relationships with our clients and with each other—and happiness is at the core of everything we do.  In fact, we’re so into happiness that we’ve created a Global Happiness Council, and we send out a Happiness Survey to our employees each year. We’ve learned that employee happiness requires more than a competitive paycheck, and our employee value proposition—grow, own, achieve, learn (GOAL)—lays out the core opportunities we seek to foster for every employee. Teamwork and collaboration are critical to Zensar’s mission and success, and our teams work on a diverse and challenging mix of technologies across a broad industry spectrum.  These industries include banking and financial services, high-tech and manufacturing, healthcare, insurance, retail, and consumer services. Our employees enjoy flexible work arrangements and a competitive benefits package, including medical, dental, vision, 401(k), among other benefits. If you are looking for a place to have an immediate impact, to grow and contribute, where we work hard, play hard, and support each other, consider joining team Zensar! 
What is this role about?
This is a backfill role, We are looking for an experienced Technical Scrum Master with a strong Retail and eCommerce background to lead Agile teams delivering enterprise-scale digital initiatives. The ideal candidate should have experience managing retail applications, omnichannel platforms, CRM implementations, order management, inventory management, payments, and customer-facing digital solutions.
 
 
Job Title: Technical Scrum Master – Retail
Location: Atlanta, GA (3 days onsite)
 

Required Experience

  • 10+ years of IT experience
  • 5+ years as Technical PM, Scrum Master, or Agile Delivery Lead
  • Strong Retail and eCommerce industry experience
  • Experience managing cross-functional Agile teams
  • Strong stakeholder and executive communication skills
  • Experience coordinating multiple concurrent projects

Key Responsibilities

  • Lead Agile delivery teams using Scrum and SAFe methodologies
  • Facilitate Sprint Planning, Daily Standups, Reviews, and Retrospectives
  • Manage project roadmaps, milestones, dependencies, risks, and budgets
  • Partner with Product Owners and business stakeholders to prioritize backlog
  • Drive execution of Retail and eCommerce initiatives
  • Coordinate releases across development, QA, business, and production support teams
  • Track project health through Agile metrics and reporting
  • Remove team impediments and ensure continuous delivery
  • Manage vendor and third-party integrations
  • Support modernization and digital transformation initiatives
 
Retail Domain Experience Required
Hands-on experience supporting one or more of:
  • eCommerce platforms
  • Omnichannel retail
  • Inventory Management
  • Order Management Systems (OMS)
  • Product Information Management (PIM)
  • Supply Chain Systems
  • Retail POS
  • Loyalty Programs
  • Payments and Transaction Processing
  • Customer Experience Platforms

Preferred Certifications

  • PMP
  • SAFe Agilist / SAFe Scrum Master
  • PMI-ACP
  • Certified Scrum Master (CSM)

 
Zensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.
 All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.
Zensar values your privacy. We’ll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice 


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