Job Description - Computer Systems Technician - Video, Walt Disney World
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world. “We create happiness.” That’s our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you’ll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
The Computer Systems Tech - Video (CSTV)is more than just a modern-day electrical technician. The CSTV provides operational support to Walt Disney World’s video infrastructure, they provide hardware support to multiple lines of businesses. The CSTV might respond to any digital hardware needs, including performing video SD card programing, installation, Appspace/BrightSign configuration, maintenance for the video components for any hardware or potential software issue. The technician supports all associated equipment including televisions, intercom systems, digital signage players, cameras, respective mounting hardware and all corresponding cabling and connections. The CSTV will provide programming, installation, monitoring, technical support and ongoing maintenance of the Walt Disney Enterprise video infrastructure and respective systems. The technician will be expected to provide hands on installation and technical support and onsite consultation with customers. As a member of the Video Telecom team, we will also provide operational support. The CSTV position may include working with power tools, specialized equipment, working from elevated platforms, ladders, bucket trucks and confined spaces throughout the Walt Disney World Parks and Resort property.
The pay rate for this role in Florida is $37.43 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
Basic Qualifications : Valid Florida Driver’s License Minimum of 2 years’ experience in computer support Minimum of 4 years' experience in a video technology enterprise environment that Ability to handle confidential information Knowledge of Digital signage technology, concepts, hardware and software. Knowledge and experience with enterprise video support, cable tv support, sustainment, and the implementation of the network and required equipment Knowledge of TV hardware installation, mounting, dressing of cabling Working knowledge of IP camera installation, coax RF level and signal distribution knowledge, low voltage experience, cable locate tools, trenching and outside plant experience An understanding of networking characteristics such as: ip routing, switching, OSI model principles, DHCP, VLAN configuration. Networking analysis fundamentals and robust troubleshooting skills Ability to lift up to 50 pounds Excellent written and interpersonal communication skills Proficiency in standard office software programs and mobile electronic devices
Required Education : Associate’s degree in Computer Science, Computer Engineering, Electronics, or equivalent work experience
Preferred Education :
Additional Information : Schedule Availability: Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year. Schedules and start times are subject to vary.
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