Job Description - Computer Technician

Fritz is looking to hire a skilled computer technician to handle regular computer maintenance and repair on our computer system. Our technicians are responsible for monitoring, diagnostics, and ensuring that all our office systems are properly configured for maximum efficiency and uptime.

Your duties will include installing software patches, diagnosing and repairing common computer problems, monitoring internal networks, and repairing server errors. You will also be responsible for resolving hard disk failures, configuring software and drivers, and performing regular system upgrades and backups.

Our ideal candidate will have extensive technical expertise and a high-level knowledge of IT infrastructure. It will be your ongoing goal to help improve organizational efficiency and help the office meet key metrics. You will also be asked to pay attention to customer service needs and day-to-day optimization as you plan maintenance and upgrade schedules, along with any proposed changes to our IT infrastructure.

Computer Technician Responsibilities:

Identify and troubleshoot problems

Maintain office hardware and software

Resolve network connectivity issues

Repair motherboards

Upgrade computer firmware

Install software applications and CRM programs

Computer Technician Requirements:

Bachelor's Degree in Computer Science, Information Science, or similar

Advanced problem-solving skills

Active listening skills

Prior knowledge of data storage and data recovery

Service-oriented workplace persona

High level of technical expertise

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