We are looking for an ambitious Computer Technician/ HelpDesk (ND2023) to join our high calibre team at Techlink Systems in Tarrytown, NY.
Growing your career as a Full-Time Computer Technician/ HelpDesk (ND2023) is an incredible opportunity to develop critical skills.
If you are strong in decision-making, persuasion and have the right vision for the job, then apply for the position of Computer Technician/ HelpDesk (ND2023) at Techlink Systems today!
Job Title: Field Engineer 3 Non-Driving
Location: Tarrytown, NY 10591 (onsite)
Working Hours: 10 am to 7 pm / 40 hours per week
Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401K
Pay rate:$25/hr W-2
Required:
- Break-fix experience
- DELL Desktop PC, Install/Support, Apple, Lenovo, Windows 7, Expert
- At least High School Diploma
Summary:
- As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- This is a journeyman position for the typical desk side support technician.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
- Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
- Provides support for software, hardware and networking support for desktops, laptops and servers
- Provides maintenance and support on legacy products
- Supports Core, server products
- Performs disk replacement on enterprise storage products
- Installs and maintains PCs and associated software, networks, servers and peripherals
- Supports network products from operational and maintenance perspectives
- Performs installs, moves, adds and changes as required
- Tests and certifies PCs, networks, servers and client approved applications
- Provides follow-up on problems or escalation.
- Maintains a high degree of professionalism in actions, demeanor and dress.
- Ensures customer satisfaction throughout the service delivery transaction.
- Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
Benefits of working as a Computer Technician/ HelpDesk (ND2023) in Tarrytown, NY:
● Career Growth Potential
● Continuous Learning Opportunities
● Generous Compensation