Computer Testing & Repair Technician (Chromebooks)

Why We Exist: 

At ER2, we desire to grow a sustainable company that provides opportunity for individuals to continuously improve and grow. 

What We Actually Do: 

ER2 helps large organizations with seamless new technology hardware installation, efficient equipment management, and zero-waste disposal. ER2's unique business model enables the donation of thousands of computers to under-resourced communities, working towards reducing the digital divide.

ER2 is a leading provider of new and refurbished hardware purchasing solutions and Accidental Damage Protection (ADP) services specifically tailored for schools. Our dedicated focus on meeting the unique needs of educational institutions has established us as a trusted partner in the industry. 

Additionally, through our sister company, Revive IT, we are dedicated to providing professional, quality refurbished computers and other tech to customers  across the globe.

Our Vision:

To Empower Uniqueness! via our: Team Members, Clients, Environment, and Community. 

How We Behave:

We are: Constantly Improving | Acting in Humility | Living a Life of Servanthood | Relentlessly Pursuing Excellence

But what does this really mean?

In short, no task is "beneath" you. It's our job to make sure the next guy or gal has enough toilet paper. We all have chores; Even our CEO can be found cleaning/stocking bathrooms!

Being a part of the ER2 Family means you...

• Respect your peers and place of work


• Strive to always set the next person up for success


• Seek out feedback in hopes to become better 


• Give of yourself while expecting nothing in return

If you can commit to those values… we cannot wait to hear from you!

BEFORE YOU APPLY:

Please be sure to check out our careers page at https://www.er2.com/careers which explains our full hiring process so that you know what to expect!

AFTER YOU APPLY:

Please be sure to add [email protected] to your email contact list so you don't miss any communication from us! (or else it could sit in your spam!).

THE PERKS: 

• Competitive wages


• Welcoming, caring, and dedicated team members 


• Fun culture with family-like vibes 


• 401(k) with company match


• Paid Time Off


• Company Branded Attire Allowance


• Professional & Personal Growth and Development Opportunities


• Real Life Skills Training


• Healthcare coverage for full-time employees- a comprehensive benefits package that includes medical, dental, vision and life insurance


• A workplace built on continuous improvement - we work to ensure that everything we do adds value to our customer: Better process, easier work day, great product, on time, happy customers, successful company! 

All ideas are welcome, everyone has a voice here - unused employee genius is a big waste!

WHO ARE YOU?

• Are you someone who enjoys repetitive tasks?


• Do you pay great attention to detail?


• Do you KNOW Laptops inside and out?


• Do you enjoy a fast-paced day and working towards a team production goal?


• Do you like being on your feet and getting hands on with electronics?

If yes, then this position could be the right fit for you!

Please read on...

THE OPPORTUNITY: 

We are looking for someone who loves computers and electronics, and who wants to be a part of a fun, hard working team! Our computer production technicians are responsible for troubleshooting, testing, and repairing Chromebooks & laptops for our school clients.

Schedule: Monday - Friday, 8 AM - 5 PM with a 1 hour lunch break

Reports to: This position reports to a Production Team Lead

Compensation: $17.50/Hourly

THE DAY TO DAY:

• Run software tests, assess physical condition and hardware functionality, and analyze results to evaluate performance and determine need for adjustment.


• Repair or replace defective or improperly functioning hardware/components using hand tools.


• Maintain inventory for department.


• Identify individual parts and components and their functions.


• Effectively utilize internet resources to find procedures to troubleshoot equipment.


• Effectively document and communicate troubleshooting steps developed internally.


• Properly recycle products, materials, or equipment deemed non-repairable and/or non-resalable or products without significant value.


• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.


• Package Chromebooks and laptops to be returned to school clients.


• Cross-department communication.


• Be utilized in any department at any time.

THE VITALS:

• 1-2 yrs computer repair experience preferred.


• Have the ability to problem solve.


• Be able to work with little to no supervision.


• Be dependable.


• Have an attention to detail.


• Have a desire to work in an ever-changing environment.


• Be willing and happy to help out wherever needed.

PHYSICAL REQUIREMENTS:

• The ability to stand in one place for extended periods of time without fatiguing.


• The ability to exert maximum muscle force to lift, push, pull, or carry heavy objects 50+ lbs.
  


• Ability to work in a climate-controlled warehouse environment with some temperature fluctuations, moderate noise, and a fast-paced, busy atmosphere.

OTHER REQUIREMENTS:

• Legally authorized to work in the United States
  


• The ability to speak/read English fluently


• The ability to pass a drug test


• The ability to pass a background screening with no prior convictions related to theft or cybercriminal activity in the past 7 years
  

ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Disclaimer: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Privacy Disclaimer: As part of your job application, we collect and process certain personal information about you. This information may include your contact details, work history, education, references, and other information relevant to assessing your qualifications. We collect this information solely for recruitment, hiring, and employment-related purposes. We do not sell your personal information.