Computer User Support Specialist, Journeyman

• Oversee the daily performance of computer systems
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
• Answer user inquiries regarding computer software or hardware operations to resolve problems
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Strong customer relations, analytics, and documentation skills
• Self-starter, highly motivated, strong work ethic with a commitment to quality
• Microsoft Office Suite proficiency, i.e., Word, Excel, PowerPoint
• Ability to work within a challenging, fast-paced, team-oriented environment
• Ability to work independently
• Ability to multi-task and meet competing, deliverable deadlines
• Detail oriented
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills to provide clear status and/or communicate issues
• Ability to adapt to evolving technology

• Bachelor’s degree in a Technical discipline
• In lieu of a bachelor's degree, a substitution may be allowed for a degree and years of applicable experience.
• Three (3) to seven (7) years of relevant experience.

KAIROS, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, national origin, or any other characteristic protected by federal, state, or local laws.

KAIROS offers our employees a comprehensive benefits package consisting of:

• Medical Coverage


• Employer Paid Dental, Vision, Basic Life/AD&D, Short-Term/Long-Term Insurance


• Health Savings Account with Contribution by Employer


• 401K Plan with Employer Matching


• Annual Discretionary Bonuses


• Paid Time Off


• Eleven (11) Paid Holidays


• Certification reimbursement program


• Tuition Reimbursement Program


• Paid Parental Leave


• Employee Assistance Program (EAP)


• Rewards and recognition programs


• Community outreach events through our KAIROS Kares group

To learn more about our organization be sure to check out our website, https://www.kairosinc.net/