Concessions Attendant

The Concessions Attendant in the Food and Beverage Department will contribute to maximum customer satisfaction through the preparation of high-quality food items and providing excellent customer service.

Benefits 

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. 

As a Part-Time team member of the Nook, you will enjoy: 

• Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked  
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 
• 35% off all Nook apparel 
• Free child watch (3-hour increments)  
• Discounts on birthday parties, personal training, event space rental, and more! 
• Discounts at participating local restaurants and businesses

Essential Job Functions 

• Contribute to the production of concession food items in accordance with recipe cards and correct handling procedures: for example, common items include sandwiches, wraps, fruit cups, pizza, etc.
• Customer service: engage with customers in professional and engaging manner  
• Point of Sales including but not limited to: phone call orders, register and terminal sales, cash handling, and credit/debt transactions 
• Maintain highest quality and appearance of all foods sent from kitchen 
• Monitor par levels according to production sheet to maintain food freshness and quality 
• Rotate all foods and complete corresponding production chart 
• Avoid unnecessary food waste by ensuring proper portion control 
• Complete proper storage of leftovers using dating procedure 
• Manage all kitchen work areas for daily cleanliness including refrigerators and counter space 
• Requisition food supplies from storerooms into proper storage with FIFO standard and in compliance with health regulations 
• All other duties as assigned

Basic Qualifications 

• Must be 16 years of age or older 
• Dependable transportation to and from work 
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication  
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary 
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed 
• Authorized to work in the United States

Preferred Qualifications 

• Commercial kitchen experience preferred 
• Ability to distinguish ingredients by taste, smell, or sight 
• Highly dependable with a history of consistent attendance and punctuality 
• Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services 
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor 
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale 
• Integrity: Trustworthy and honest; takes accountability when appropriate 
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality 
• Ability to remain calm in tense or stressful situations

Working Conditions 

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member will primarily work in a kitchen environment with fluctuating temperatures that can become hot, humid and/or wet.  
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. 
• Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 50 lbs occasionally.  
• Noise Level: The noise level in this environment is typically moderate to loud. 
• Work schedule: The work schedule includes evenings, weekends, and holidays. The Spooky Nook Sports Cook position in the Food and Beverage Department will contribute to maximum customer satisfaction through the preparation of high-quality food items in accordance with complex standards while maintaining profitability goals.