Concessions Supervisor

The Concessions Supervisor is responsible for coordinating and assisting the chef with executing events throughout the Spooky Nook Sports Complex. They are also responsible for the oversight of complex cooks to make sure standards of food preparation and cleanliness are met.  

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy:

• Free individual membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 50% discount on Tuesdays at the Forklift and Palate Restaurant
• 35% off all Nook apparel
• Free child watch (3-hour increments)
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions

• Open and set up the kitchen for the shift's start
• Assist in preparing food for the specific program, sport, or showcase 
• Interview and train new kitchen employees  
• Assist with new department projects including the implementation of new services as they arise 
• Assist in the scheduling of kitchen employees 
• Communicate any dietary needs required to the kitchen staff about a certain group or event 
• Asist in tracking of employee attendance and completing performance documentation 
• Read and communicate BEOs to the kitchen staff  
• Ensure kitchen is clean and closed properly at the end of the operating day 
• Facilitate preparation of the food and beverage operation 
• Keep all events on schedule to serve food at designated event times 
• Assist the chef with ensuring that the proper amount of food is prepared 
• Assist the chef with training the cooks and keeping food preparation aligned with standards  
• Assist with event requirements as needed 
• All other duties as assigned 

   Basic Qualifications

• Must be 18 years of age or older 
• At least 2-3 years of experience in back of the house/kitchen role with direct supervision of employees 
• Dependable transportation to and from work 
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication? 
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary 
• Availability to work a flexible schedule that includes alternating opening and closing shifts, evenings, weekends, and/or holidays
• Authorized to work in the United States 

Preferred Qualifications

• Ability to distinguish ingredients by taste, smell, or sight 
• Strong leadership skills; Inspires respect and trust from others; provides vision, inspiration and guidance. Experienced in setting goals and developing individuals.  
• Highly dependable with a history of consistent attendance and punctuality 
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor 
• Self-starting and motivated with the ability to work independently and take initiative  
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale 
• Integrity: Trustworthy and honest; takes accountability when appropriate  
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality 
• Ability to remain calm in tense or stressful situations 

Working Conditions

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. The team member is occasionally required to work outside where he or she will be subject to environmental conditions, or in a kitchen environment with fluctuating temperatures that can become hot, humid and/or wet.   
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.  
• Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 50 lbs frequently.   
• Noise Level: The noise level in this environment is typically variable.