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Concierge

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Job Description - Concierge

Company Description

Please add your property description here. 

Job Description

We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality

  • Greet guests upon arrival and provide them with information about the hotel's amenities and services
  • Assist guests with restaurant reservations, transportation arrangements, and local attractions
  • Provide recommendations for dining, shopping, and entertainment options
  • Handle guest inquiries and resolve any issues or concerns promptly and professionally
  • Maintain a neat and organized concierge desk and lobby area
  • Collaborate with other hotel departments to ensure guest satisfaction

Qualifications

  • Previous experience in a customer service role, preferably in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Knowledge of local attractions, restaurants, and transportation options
  • Strong organizational skills and the ability to multitask
  • Proficiency in Microsoft Office and reservation management software
  • Flexible schedule, including evenings, weekends, and holidays

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Original job Concierge posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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