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Concierge

Job Description - Concierge

Esplanade at Artisan Lakes is excited to announce the exceptional career opportunity of Concierge.  Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon.


 


Key Responsibilities:



  • Welcome and assist new homeowners and residents

  • Schedule and coordinate spa appointments

  • Support Members with questions and general inquiries

  • Provide front desk coverage, including calls, emails, and check-ins

  • Assist with event setup, execution, and breakdown

  • Conduct facility walkthroughs and report maintenance issues

  • Receive and manage deliveries and inventory

  • Maintain assigned areas to ensure tidy and organized spaces

  • Support the Lifestyle Manager with special projects and events

  • Perform other tasks as needed to support the team


Physical Requirements:
This is a very physically demanding role. Candidates must be able to lift up to 50 pounds, move furniture, assist with event setup and breakdown, and be actively involved throughout their shift.


Qualifications:



  • Strong customer service and communication skills

  • Ability to multitask and work in a fast-paced environment

  • Detail-oriented and proactive

  • Comfortable with heavy, hands-on, active work

  • Previous experience in hospitality or administrative support is a plus

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