Concierge

We are seeking a professional, friendly, and customer-service-oriented Front Desk Receptionist for a condominium community. The Front Desk Receptionist is responsible for welcoming residents, guests, vendors, and visitors while ensuring the smooth daily operation of the front desk. This individual serves as the first point of contact for the community and must maintain a professional, helpful, and courteous attitude always.

Responsibilities:

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  Greet residents, guests, visitors, and vendors in a friendly and professional manner.
  
  

  
  

  
  
  
  


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  Monitor the lobby and control access to the property in accordance with community security procedures.
  
  

  
  

  
  
  
  


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  Verify visitors, contact residents for authorization, and maintain visitor logs.
  
  

  
  

  
  
  
  


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  Answer incoming phone calls and direct inquiries to the appropriate department or personnel.
  
  

  
  

  
  
  
  


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  Assist residents with general questions, requests, and concerns.
  
  

  
  

  
  
  
  


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  Receive and coordinate incoming packages, deliveries, and messages for residents.
  
  

  
  

  
  
  
  


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  Maintain accurate visitor logs, incident reports, and front desk records.
  
  

  
  

  
  
  
  


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  Monitor security cameras and access control systems as required.
  
  

  
  

  
  
  
  


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  Notify management and security of any unusual activity, emergencies, or incidents.
  
  

  
  

  
  
  
  


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  Coordinate vendor access and verify scheduled service appointments.
  
  

  
  

  
  
  
  


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  Maintain a clean, organized, and professional front desk and lobby area.
  
  

  
  

  
  
  
  


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  Communicate important information and resident concerns to management.
  
  

  
  

  
  
  
  


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  Follow established condominium rules, policies, and emergency procedures.
  
  

  
  

  
  
  
  


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  Perform additional administrative and front desk duties as assigned.
  
  

  
  

  
  
  
  

Requirements