Concierge - Riata

* National Apartment Association's Top Employer of 2023 - 2024 - 2025 *

The Olympus Property Difference

Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Respect for our employees. Courtesy for our partners.

We pride ourselves on being #OlympusProud, and to us, culture is everything. Each of our team members contributes to continued success and is dedicated to ensuring we surpass every expectation so that we can commit to providing opportunities for growth, rewards, and recognition.

The Concierge possesses in-depth knowledge of the community, attractions, nightlife, and special services of the surrounding area to enhance a 5-star residential-living experience, and handling various resident services activities and actions and ensures that resident and guest concerns are resolved timely and professionally.

Your Purpose & General Responsibilities:

• Embody the Olympus Property Core Values:
  
  
  
  • Customer Care 
  
  
  • Teamwork
  
  
  • Trust
  
  
  • Family
  
  
  • Fun
  
  
  
  

• Answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events


• Front Desk activities including reviewing and completing Daily Activity Reports, completing incident reports for management, and responding to emergency situations


• Processing incoming calls, mail and outgoing packages


• Travel and meeting planning


• Delivering dry cleaning and coordinating housekeeping or other community specific services (for example, dog walking)


• Front Desk activities including reviewing and completing Daily Activity Reports, completing incident reports for management, and responding to emergency situations


• Respond to resident requests and work with residents to minimize and resolve resident problems and complaints with follow through to ensure resolutions


• Monitors and announces visitors and controls access to the property from desk area


• Reviews access control cameras frequently and reports and suspicious activity


• Comply with all state, federal, and/or local laws relating to Fair Housing, and other job-related duties as directed by the property Business Manager

Essential Needs for Riata:

• Available Part-time, with varying daytime and evening hours, holidays, and weekends


• Experience in high-end hospitality or concierge services for luxury onsite apartment community or residential real estate establishment

Benefits & Perks:

• Medical, Dental, & Vision Coverage


• Educational Assistance & Tuition Reimbursement*


• Pet Insurance


• 401(k) with Employer Matching*


• Short-term & Long-term Disability


• Critical Illness & Accidental Injury Coverage


• Life & AD&D Insurance


• Paid-Time Off Program


• Apartment Rental Allowance


• Sabbatical


• Career Pathing


• Opportunities for Growth


• Fun “Culture Days”!

What’s AWESOME about Olympus?

Well - ask our employees! Based on our employees' welcome feedback, we continue to create and see a trustworthy, family-oriented, fun environment unfold in our communities nationwide. Over the years, Olympus has cultivated an employee culture that promotes collaboration where ideas are openly shared and employees are happy to be engaged. We are proud to demonstrate that our onsite teams, our home-office teams, and our owner-operators are all ONE big team!

Olympus Property is an equal opportunity employer.