Concierge/Front Desk Full-Time

The Front Receptionist/Communications Coordinator manages the reception area of our administration building and provides administrative and clerical support through a variety of tasks. 

• Greet and direct or escort all visitors to their destination in a friendly and helpful manner
• Answer all incoming calls and transfer calls or take messages as necessary
• Respond to residents, family members, and guests’ questions and concerns and share important information with supervisors as appropriate
• Respond and appropriately handle emergency situations in a calm, professional and effective manner
• Monitor the front lobby and entrance areas for cleanliness
• Provide administrative support for Finance Department
• Receive mail, documents, packages, or courier deliveries and deliver or distribute appropriately
• Administer health screening for facility admission, as required by the CDC, in relation to COVID or other reasons
• Be a good steward of equipment and supplies and maintain appropriate supply inventory
• Ensure compliance with all regulations from DHEC, Fire and Safety, OSHA, Labor Laws, etc. and adhere to HIPAA confidentiality standards and Resident’s Rights.
• Other duties as assigned