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Concierge/Security - Overnight Shift

Job Description - Concierge/Security - Overnight Shift

Description

OVERNIGHT SHIFT - 10:00 PM - 8:00 AM


 


When you work at EMERSON AT ST. PETERS, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!


EMERSON AT ST. PETERS is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!


Here are a few of the daily responsibilities of a Security / Concierge:


 



  • Provide ongoing telephone coverage.

  • Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

  • Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery

  • Prepare maintenance work orders as requested by residents and staff

  • Assist the Business Office Manager with projects/assignments.


 


 


Here are a few of the qualifications we need you to have:


 



  • High school diploma or general education degree (GED) required

  • Familiarity with Microsoft Office Suite products

  • Must demonstrate excellent telephone communication skills


 



 The Community embraces a culture of hospitality.  To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:                                                       


  • We greet you warmly, by name and with a smile.

  • We treat everyone with courteous respect.

  • We anticipate your needs and act accordingly.

  • We listen and respond enthusiastically in a timely manner.

  • We hold ourselves and one another accountable.

  • We make you feel important.

  • We embrace and value our differences.

  • We ask, “Is there anything else I can do for you?”

  • We maintain high levels of professionalism, both in conduct and appearance, at all times.

  • We pay attention to details.


If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!


EEO Employer



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