Conference Services Manager

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

The targeted compensation range for this full time year round, exempt position is $70,000-80,000/year. The position offers a competitive compensation package presented by Auberge Resorts Collection and is eligible for an annual incentive bonus.

The Conference Services Manager at Hotel Jerome is responsible for overseeing the successful execution of events and meetings held at the property. This includes managing the planning, organization, and coordination of catering services, conference logistics, and guest experiences. The role ensures a seamless integration between the hotel’s facilities, catering team, and client expectations, providing exceptional service to all guests and event planners

• Act as the main point of contact for event clients, from initial inquiry through to event execution.
• Understand client needs and translate them into event specifications, ensuring that all requirements are met.
• Provide clients with creative suggestions and solutions regarding event layout, catering, and other event needs.
• Coordinate with the Sales and Marketing team to ensure that all sales opportunities are maximized.
• Develop and implement detailed event plans, including menus, staffing, setup, timelines, and all other requirements.
• Work closely with the culinary and kitchen teams to ensure the highest quality food and beverage offerings for events.
• Coordinate room setups, AV equipment, and all other logistical elements to ensure the event runs smoothly.
• Supervise event day logistics, ensuring proper timing, flow, and guest satisfaction.
• Collaborate with external vendors and suppliers to secure any additional services required for events, such as decor, entertainment, or specialty services.
• Negotiate with vendors and manage contracts to ensure favorable terms and high-quality service.
• Maintain high levels of client satisfaction and ensure that any issues or concerns are addressed promptly and professionally.
• Follow up post-event to gather feedback and ensure long-term client relationships.
• Assist in the promotion of the hotel's meeting and event services, including coordinating tours and sales presentations.

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
• 1-3 years of experience in catering and event management, preferably within a hotel or resort setting.
• Strong knowledge of event planning, catering operations, and conference services.
• Excellent organizational, communication, and interpersonal skills.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
• Ability to work in a fast-paced, client-focused environment.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is October 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.