Perform data entry for related activities and coordinate all work documentation.
Triages calls and inquiries from customers.
Manage high volume of emails and calls and be able to prioritize appropriately as well as flex when needed.
Provide solutions to any relative problems of clients.
Reconciles various CRM reports on a monthly basis.
Must be mechanically inclined with good aptitude and proficiency.
Requirements
Proficient knowledge of Microsoft products: Excel, Teams, PowerPoint, and Word.
Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
Excellent written and oral communication skills.
Good analytical and organizational skills with ability to meet deadlines with informational accuracy, and ability to work well under stress.
High degree of self-motivation and independent decision making.
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