Configuration Analyst I

Summary:

This position is responsible for working with the IT development and production support teams to maintain and enhance Goodville’s SaaS platform for policy, billing and claims administration. This position is also responsible for developing, implementing, and maintaining software components and user interfaces, as well as using services and data to communicate with other platforms. This position will participate in agile teams to deliver consistent work and learn from other team members through pairing and coaching.

Functions:

• Develop, test, install, and maintain insurance systems including:
•  Become a technical expert in using, understanding, troubleshooting, and configuring a low-code policy and billing administration platform.
• Digital enablement of existing systems.
• Web services – internal and external.
• Data mapping and transformation between different systems.
• Expert systems and business rules.
• Receive mentorship by a Senior level person. 
• Perform assigned responsibilities in the maintenance, security, and support of IT projects.
• Develop knowledge of industry and technology practices and developments through education and mentoring.
• Support the IT team with other duties as assigned.

• College degree or comparable experience in web development languages, computer science, computer technology, or other internet-related computer technology required.
• Effective interpersonal and user/peer team relationship and communication skills required.
• Trained (schooling or equivalent) in SQL, XML, and JavaScript.
• Experience working with P&C SaaS platforms (such as Origami Risk, Duck Creek, Guidewire etc) preferred.
• Actively learning mainstream technologies (UI, Database, Logic) preferred.
• Eager and willing to learn technologies, standards, and best practices required.
• Experience in or ability to learn Property and Casualty insurance principles, agency-company interface, and insurance web site development required.
• Ability to work independently on simple tasks required.
• Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required.
• Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required.
• Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required.
• Ability to perform the essential functions of the job with or without reasonable accommodation required.