Configuration Management (CM) Analyst I

We have an opportunity for a Configuration Management (CM) Analyst to work with a skilled and highly motivated team on leading-edge work. The successful candidate will participate on a team providing varied Requirements, Data Management (DM), and Configuration Management (CM) support. 

The responsibilities of this role include:       

• Create and manage Jira tickets for each new Infrastructure Software Change Request (ISCR). Populate tickets with all necessary project details and link it to the official Confluence page for traceability.
• Ensure the vendor or originator has correctly and completely filled out the ISCR form in accordance with entrance criteria. 
• Perform change control functions including coordinating and facilitating CCBs. Developing agendas, minutes, coordinate with stakeholders, and solicit comments. Act as the CCB Secretariat during meetings. 
• Manage the approval disposition process, updating the status accordingly. Track final implementation steps, updating the status to "Complete" once the work is finished, and sending a final notification email to all stakeholders to close out the ISCR process.

Essential Skills and Experience

• High School Diploma
• Three (3) to Five (5) years or more of CM experience  
• Proficient with MS Office tools, primarily MS Word, Excel, Outlook and PowerPoint
• Proficient with Jira and Confluence
• Direct experience facilitating boards in Jira; generating reports such as meeting agendas and minutes, and tracking action items and change requests
• Ability to effectively communicate across all organizational levels to include co-workers, managers and government customers
• Ability to multi-task, work well independently and in a team environment
• Dependable, self-starter with strong technical skills and attention to detail with an emphasis on accuracy  
• Previous experience with or direct knowledge of Integrated Combat System (ICS) and/or Infrastructure as a Service (IaaS) (Preferred)

Clearance Requirements

This position requires an active Secret clearance. To be considered for this position, an applicant must be a U.S. Citizen and hold an active Secret security clearance (or higher).

Travel Required: Not anticipated

Potential for Telework: Partial, within contract guidelines

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About Us

Here at Zekiah, our journey is about enhancing our warfighters’ superiority by developing and integrating forward-thinking communication and technology systems. Each team member plays an important role in making this possible by bringing their skills and knowledge to help our customers tackle their challenges, devise innovative solutions, and support their critical missions. We take care of our employees through a balanced work-life, fair salaries, great benefits, and giving them a voice. 

Benefits

We offer health, dental, vision, life, and supplemental insurance for full-time employees and their families. We also offer holiday and vacation pay, sick leave, performance-based bonuses, a company-matched retirement plan, and an education reimbursement program. Explore our benefits and work culture at https://www.zekiah.com/careers.  

Equal Employment Opportunity Policy

Zekiah Technologies, Inc. does not discriminate based on race, color, religion, sex (including pregnancy and gender identity), ethnicity, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.