Configuration Specialist

Working in a collaborative team environment, maintain the configuration of providers, locations, groups, plans, and benefit limits in the managing system. Ensure accurate and timely completion of production tickets assigned to ensure client satisfaction and retention.  

Essential Functions 

Add and update Benefit Limits, Groups, Plans, new providers, and new locations in the system 

Upload fee schedules 

Responsible for accurate setup of Direct Deposits 

Configure and provide appropriate Web portal access to clients 

Generate and deliver reports as requested, timely and accurately 

Responsible for new business configuration setups following established processes/protocols 

Perform other duties assigned by the supervisor 

Job Specifications 

Typically has the following skills or abilities: 

2 years of experience in health insurance information and data management systems or related experience 

Strong understanding of health plan terminology 

Computer proficient, including Microsoft Excel and other MS Office tools 

Must have strong analytical and critical thinking skills 

Highly motivated and reliable individual with a strong sense of urgency 

Strong Communication skills (Verbal and written) 

Must be able to meet tight deadlines 

Must be able to manage multiple tasks and production tickets simultaneously while maintaining a high degree of accuracy 

Follow prescribed directions, processes, and protocols 

#LI-ONSITE 

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click here.