Configuration/Change Manager

SAIC is seeking an experienced, detail-oriented Configuration/Change Manager to join our MAJESTIC Joint Program Office (JPO) Team in Springfield, VA. This individual will play a critical role in managing and implementing configuration management (CM) and change management processes to ensure control over enterprise IT systems and software configurations. The role will focus on maintaining system integrity, ensuring proper documentation, and safeguarding configuration baselines in a mission-critical environment. 

As a Configuration/Change Manager, you will work closely with system owners, engineers, and stakeholders to maintain continuous visibility of configuration changes while ensuring compliance with established policies, frameworks, and best practices. 

This role requires on-site support in Springfield, VA. 

 Key Responsibilities: 

• Lead and manage configuration management (CM) processes, including identifying, controlling, maintaining, and auditing system baselines for all configuration items (CIs) such as hardware, software, and documentation. 
• Establish and maintain a change management process to manage updates, bug fixes, and new capability deployments ensuring traceability and accountability throughout the change lifecycle. 
• Manage and operate Configuration Management Databases (CMDB), ensuring records remain accurate, updated, and comprehensive. 
• Oversee the review and approval processes for baseline changes, including conducting Configuration Control Board (CCB) activities. 
• Track and document configurations for all enterprise IT assets, including hardware, software, and network components. 
• Support the coordination of builds, releases, and deployments across development, integration, and operational environments. 
• Ensure proper implementation of version control practices, ensuring that configurations align with documented baselines. 
• Collaborate with IT teams during system upgrades, deployments, and maintenance to monitor configuration changes and ensure adherence to approved processes. 
• Generate and maintain configuration audits, status accounting, and discrepancy reports for all configuration baselines. 
• Develop, update, and enforce configuration management policies, frameworks, and templates in alignment with DoD and NIST 800-53 standards. 
• Provide coaching and training to stakeholders on proper change and configuration management principles and tools. 
• Monitor the implementation and efficacy of CM processes across projects, identifying opportunities for improvement and implementing solutions. 

Education: 

• High School Diploma.

Certifications (CWF Requirements): 

• Candidates must satisfy Cybersecurity Workforce Framework (CWF) ID 452 (Secure Configuration Specialist (SCS) – Intermediate Level) requirements, as outlined by Navy COOL. 
  This requirement can be met by possessing one or more of the following qualifying certifications: 
• Project Management Professional (PMP).  
• Certified Change Management Professional (CCMP). 
• CompTIA Security+ CE.
• Microsoft Certified: Azure Administrator Associate. 
• SAFe 6.0 DevOps Practitioner (SDP). 

OR This requirement can be met through: 

• A Bachelor’s Degree in Cybersecurity, Computer Science, IT, or a related field. 

Experience: 

• 3-6 years of professional experience managing and supporting enterprise-level IT environments. 

Technical Skills: 

• In-depth knowledge of configuration management tools (e.g., JIRA, ServiceNow, Confluence, or ClearCase). 
• Experience developing and managing Configuration Management Databases (CMDB). 
• Proficiency with version control systems (e.g., Git, SVN, or equivalent). 
• Knowledge of change management processes, including managing baseline updates, implementing software releases, and coordinating Configuration Control Boards (CCB). 
• Familiarity with NIST 800-53 and Risk Management Framework (RMF) to ensure compliance with federal security standards. 
• Proficiency in developing, implementing, and enforcing configuration control policies, SOPs, and work instructions. 
• Excellent written and verbal communication skills, with experience preparing clear documentation, reports, and training materials. 

Clearance Requirement: 

• Active TS/SCI clearance with the ability to obtain and maintain a TS/SCI with Poly.

Work Environment and Notes: 

• On-Site Work: All work must be conducted on-site in Springfield, VA. 
• Program Scope: Supports on-premises enterprise IT environments, including virtualized Windows servers, MS SQL Server databases, and networking layers. 
• Subcontractor Role: Responsibilities and compensation vary based on the subcontract agreement, with a competitive salary aligned to market rates and role-specific requirements.