Congregation Operations Director

Summary

As part of a congregation team at The Austin Stone Community Church, the Operations Director (COD) is responsible for ensuring each of the congregation ministries performs efficiently and effectively in order to make disciples, multiply communities, and ultimately plant churches. The COD will ensure that the contextualized ministry of the congregation is consistent with the leadership, culture, philosophies and strategies of The Austin Stone, and that this ministry effectively utilizes the resources entrusted to the congregation team. The COD will report to the Congregation Pastor.

Essential Responsibilities

• In response to the congregational vision, lead strategically & tactically, translating into clear programs, processes and ministry plans.


• Advance the continuity of the Assimilation, Spiritual Formation, Mobilization, and Family Ministries strategies at the congregation.


• Ensure strategic projects and ministry resources (human and material) are effectively and consistently deployed, assisting CXP to equip, empower, and assess ministry teams.


• Maintain quality relationships between the congregation and any partnering organizations.


• Formulate and implement effective congregation communication strategy, fostering connection and engagement through appropriate communication channels.


• Coordinate and execute thoughtful, well-communicated ministry plans.


• Identify, train and deploy emerging leaders into existing and new ministries.


• Provide pastoral care to deacons and non-staff leaders.


• Provide Supervision, coaching, and ongoing development to staff.


• Assist with budgetary management.


• Assess ministry effectiveness and support decision-making through data acquisition and analysis. 


• Lend expertise to other Operations Directors as needed.


• Attend, serve, and lead at all required events and activities for The Austin Stone, including all Sunday services, staff meetings, prayer meetings, special events, retreats and staff development days.

Required Qualifications

• Bachelor’s degree or equivalent required, Master’s degree, preferred


• 7 years of operational or team leadership experience or equivalent


• Proven capacity to disciple and develop leaders in a variety of relational contexts 

Competencies

Administration - Demonstrated ability to plan, organize, and implement ministry programming. Contribute to strategic planning, resource allocation, and assessment. Able to create and manage a ministry budget. Ability to show sensitivity and confidence in leading, serving, inspiring, managing, and equipping the staff in their tactical implementation of ministry goals.

Communication -  Has clarity of speech and proper use of grammar. Demonstrated capacity to inspire, instruct, and encourage through effective communication in various settings. Able to communicate and work within a complex organizational structure with multiple layers of input. Collaborate across the organization and with various ministry partners. Cultivate purpose-driven, relational networks. 

Organizational Intelligence - Capacity to understand The Austin Stone ministry framework and capability to contextualize strategy in a variety of environments. Able to successfully develop new and better ways to work and promote a continuous improvement mentality. Implement change with excellence.

Performance Management - Skilled in assessment of ministry effectiveness and supporting decision making through data acquisition and analysis. Gathers and analyzes information skillfully and can efficiently execute on multiple priorities/plans/ideas. Skilled in strategic thinking and analysis, logical oversight, long-term project management, and cost-benefit analysis. 

Collaborative Leadership - Strong complementary leadership skills and capacity to lead in concert with other leaders. Demonstrated ability to network and connect with leaders toward Kingdom outcomes. Ability to integrate multiple perspectives and synthesize them into a cohesive plan. 

Leadership Development - Skilled at multiplying leaders (staff, deacons, volunteers, etc.) who can communicate and uphold the values of The Austin Stone. Able to supervise and lead a motivated and diverse group of people by establishing a clear vision for the team, training and developing talent, providing feedback and ensuring the proper learning for each team member.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional lifting of objects up to 20 pounds.


• Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling.


• Manual dexterity and coordination are required over 50% of the work period while operating equipment such as a computer keyboard, mouse, and similar machines.

Disclaimer

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Culture and Character 

Employees of The Austin Stone are expected to become Partners (our term for members) of the church, fully embracing the values, mission, and purpose of our church. Additionally, all employees of The Austin Stone are expected to understand, affirm and adhere to our Affirmation of Faith, Bylaws, Culture Map, and other documents defining the beliefs, culture, and mission of The Austin Stone Community Church.

Employees also possess the character qualifications of biblical leadership in the church. At a minimum, each employee must agree and aspire to maturity in these qualifications, invite the authority of church community and leaders as a means of growth in them, and pursue them humbly and faithfully by the power of the Holy Spirit.

As part of our child safety program, employees in this role will be required to participate in a child safety screening and training process upon hire.

Please read Attributes of Leaders as Employees at The Austin Stone for a greater description of cultural, character, and other aspects of joining our team at The Austin Stone. 

The Austin Stone Community Church is an Equal Opportunity Employer including Women, Minorities, Protected Veterans, and Individuals with Disabilities.