Connections Director

Connections Director - Wasilla

Role Description

The Connections Director at Church on the Rock oversees the First Impressions ministry, assimilation, and guest services. This position is responsible for creating a warm and welcoming environment where people can experience authentic joy, fellowship, connection, and community as they continue to grow in Christ.

The Connections Director reports directly to the Campus Pastor. This a part-time, hourly position (maximum of 15 hours per week). 

Key Responsibilities

Connections for Sunday Services, Events & Assimilation

• Be available for Sunday services, ministry meetings, and special events. 


• Establish and resource the Welcome Center each week. 


• Work with pastoral oversight and Central Support to keep all information, handouts, and event resources up to date (especially during holidays). 


• Arrange for a qualified serve team member to cover your responsibilities  for any Sunday or service you are unable to attend. 


• Submit Purchase Requests for Campus Pastor approval for all purchases over $350 within your area of responsibility, including reimbursements. 


• Partner with the Campus Pastor to create and manage the Connections ministry budget. 


• Ensure guest information from Connection Cards are given to Campus admin every Monday to be entered into COTR database.


• Ensure guests receive a first-time follow-up call and ULink Process is completed. 

Build and Supervise Connections Serve Team

• Recruit and train serve teams for Greeters, Ushers and the Welcome Center. 


• Schedule Greeter, Usher and Welcome Center teams using  COTR ULink and send reminders when schedules have not been accepted.


• Maintain regular, relational communication with server teams and keep them informed of any upcoming events or holidays that will require additional support (i.e. Easter, and Christmas Eve candlelight services). 


• Ensure all serve team members have completed Ascent class, signed partnership, completed serve team process. 


• Ensure team members are able to assist guests with the COTR app, event sign-ups, and related needs. 

Welcome Center: 

• Be present at least 30 minutes before and after Sunday services. 


• Answer questions regarding ministries and current events with confidence.


• Be proficient in using the COTR app.


• Provide COTR approved brochures and information. 


• Ensure Guest gifts are stocked in collaboration with Central Support.   

Greeters:

• Position at main entrance doors, warmly greet guests, and  provide direction as needed. (e.g., new family check-in, children’s ministry, coffee, etc.). 


• When possible position greeters throughout the lobby towards Auditorium doors.

Ushers:

• Be stationed at auditorium doors to welcome and assist guests (20-30 minutes before service until approximately 10 minutes after service).


• Assist in seating guests and maintain awareness of available seating.


• Oversee tithes & offerings protocols.

Expectations

• Live and serve in a manner worthy of your calling as a minister of the Gospel.


• Demonstrate integrity in all public and private dealings.


• Collaborate with humility and unity within your Campus Team, other ministry departments, and campuses. 


• Lead and care for others in a Christ-like manner.


• Communicate clearly and  effectively.


• Develop leaders and provide leadership within areas of responsibility.


• Exercise discretion and sound judgment regarding sensitive information.


• Manage additional responsibilities as assigned.


• Maintain confidentiality in all matters.


• Uphold a strong commitment to the purpose, vision, and values of Church on the Rock.

Qualifications

• A born-again believer, baptized, filled with the Holy Spirit, and living under the lordship of Jesus Christ


• Proficiency with or willingness to learn, tools such as Church Community Builder (U-Link), Microsoft 365, Teams, and Canva. 


• Strong organizational, communication, and strategic thinking skills


• Experience coordinating events, managing databases, and supporting team collaboration


• High attention to detail with the ability to manage multiple priorities


• Current screening form and background check on file