Construction Controller - Energetic Workplace

Construction Controller

Job Description

Job Description – essential functions/core

At Plumb, our Construction Controllers are resourceful problem solvers and strategic, business-minded professionals who have robust construction industry controller experience. Controllers are detail-oriented, problem solvers that are calm under pressure, adjust to evolving client needs and expectations, and find solutions. Specific examples of a typical day/week are as follows:

• Client Management – Understand the metrics of a successful, engaged team that works efficiently and effectively to provide services to our clients. Be proactive and prepared.
  • Consult all assigned clients for budgets, forecasts, and broader knowledge of financial operations. Onboard new client and manage expectations.
  • Review and analyze Client’s Monthly Financial Reports, Budgets, Tax Organizers, and special projects for accuracy with expediency.
  • Proactively identify client needs ensuring client expectations are exceeded on a consistent basis. Conduct on-going process improvement and appropriate follow-up activities to guarantee issue resolution.
• Team Leadership – Make sure your team is trained, knowledgeable, efficient, and providing the best customer service to your client base.
  • Prioritize team workload through tasks, keeping utilization metrics consistent with goals.
  • Ensure clear expectations for performance are set and met regarding client expectations, accounting functions, and client service and other duties as described.
  • Provide mentorship, technical training, and individualized support to your team. Ensure clear expectations for performance are set and met, regarding client expectations, accounting functions, and client service and other duties as described.
• Resource Management –Manage expectations through detailed project management.
  • Coordinate advisor activities by providing information to CPA, bankers, attorneys, regarding taxes, legal issues and insurance.
  • Ensure division financial objectives are met or exceeded by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action.
  • From onboarding new clients to ensuring issues are resolved with urgency, Controllers are experts at seeing beyond the numbers, providing information and solutions to the client in a concise and professional manner.

Job Description – future/bigger picture

Controllers are experts at balancing detailed projects and tight deadlines. Controllers analyze challenges and devise out-of-the-box solutions. Some areas where this position can contribute are as follows:

• Business Minded- Understand how to evaluate processes, how to shift gears, find solutions to challenges, and ensure profitability. Within the first 6 months, lead and manage at minimum 5 client relationships at one time while overseeing 1 accounting manager and 3-5 client associates. Be utilized, billing at 90% to clients.
• From Staff Accountant to Manager- Organization, prioritization, and delegation are key components of this role, but it is also critical that you can support and coach your team. Be willing to lead the team with respect, transparent communication, and clear expectations.
• Process Improvement – Develop and improve current policies and procedures to ensure the team is motivated, fully utilized, and maintaining efficiency and productivity.
• Manage Expectations- Be able to customize the client experience to meet their specific goals and needs. Ensure division financial objectives are met or exceeded by forecasting requirements, project management/resource allocation, analyzing profitability reports, analyze WIP reports, custom collections, etc.
• Think Plumb- Bring new ideas to the table that add value to our Plumb community: focus on responsive solutions that help manage client and team expectations. Model Plumb Principles in action to your team.

Software Skills

The following software systems are required:

• ERP experience required (Sage 300/100/50)

The following software systems are used frequently, and experience is preferred:

• QuickBooks Desktop
• QuickBooks Online
• Sage Intacct
• NetSuite

Skillsets and Recommended Requirements

We are looking for a candidate who can develop strong client relationships through proactive communication, thorough financial analysis, and by identifying potential obstacles and possible solutions. Here are the primary skillsets and characteristics a successful candidate will possess:

• Bachelor’s degree in accounting or finance required.
• Construction industry experience required.
• Experience in other industries highly preferred (manufacturing, e-commerce, distribution, and/or real estate).
• ERP experience required (Sage 300/100/50).
• 4+ years of accounting manager or controller experience, 2+ years’ experience managing three or more team members.
• Organized, detail-oriented, and ability to ensure tasks are completed on time.
• Very good communication skills (written and verbal) and presentation skills.
• Experience working remotely and tracking time.
• Expert GAAP knowledge.
• Intermediate to advanced computer skills working with various office equipment, computers and programs including databases, Word, Outlook, PowerPoint, and Excel.