Consumer Directed Community Support (CDCS) Service Coordinator

Lifeworks is hiring a full-time Consumer Directed Community Supports (CDCS) Service Coordinator to join our In-Home Services team. In this role, you will provide case management and personalized support to individuals with disabilities and their families. You’ll help clients manage their FMS budgets, navigate Minnesota waiver programs, coordinate services, and ensure their funding aligns with their goals and priorities.

As a CDCS Service Coordinator, you’ll work with a high level of autonomy while being part of a collaborative Self-Directed Services team. This position requires strong organizational skills, a deep understanding of relevant regulations, and a passion for empowering individuals to lead self-directed lives.

Position Title: Consumer Directed Community Supports (CDCS)

Department: Self-Directed and In-Home Services

Hours: Full-time 40hours/week, Monday – Friday (exempt)

Location: Lifeworks Services – Richfield / 20% in-person (Hybrid)

Compensation: $49,500 - $55,500

Bonus Eligible: Yearly

What we offer employees:

Lifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursement
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

Why Work at Lifeworks

Lifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.

You’ll succeed in this role if you:

• Enjoy meeting new people
• Have excellent interpersonal skills
• Stay organized and meet deadlines
• Deliver detailed work

How you'll be spending your time:

• Performing the essential functions of the job, with or without reasonable accommodations.
• Ability to understand and communicate written and verbal directions.
• Regular attendance, reliability and punctuality is necessary to meet the needs of the business.
• Well organized with excellent attention to detail.
• Aptitude to work independently with excellent time management skills.
• Working effectively with others to reach common goals and objectives.
• Establishing and cultivating strong relationships.
• Ability to take initiative and strengthen relationships with current and new community.
• Collaborating with cross functional teams.
• Managing financials to meet budgets.
• Ability to deliver training and empower others to follow procedures, ensuring success with self-directed services.
• Ability to manage multiple priorities and take initiative with work objectives.
• Strong analytical and financial acuity skills.
• Exhibiting interpersonal skills that quickly build rapport with customers, county social workers, and administrative staff.
• Ability to work independently; organize work consistently and meet deadlines.
• Demonstrating skills in problem-solving with an optimistic and compassionate nature.
• Ability to collaborate with co-workers across departments and teams.
• Thorough understanding of disability services and funding sources available in Minnesota highly preferred.
• Travel in the greater metro area when necessary is required.
• Must pass a background study with the Department of Human Services, a drug test, clean driving record and have reliable transportation to use for work driving purposes (e.g., in-office, on-site training locations, etc.).

• Two-year degree in human services or related field with two years of direct care to individuals with disabilities or individuals of 65 years of age or older.
• Demonstrated interpersonal skills that quickly build rapport with customers, county social workers, and administrative staff.
• Case management experience related to self-directed services preferred.
• Candidate must complete and pass a background study, pre-employment drug screen; have a valid driver’s license free of violation; proof of motor vehicle insurance and reliable transportation for work purposes.

Equity Statement:

Lifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law.

Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.