What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and its a joyful one.
We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.
We strive to be a company that serves as a source of power that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize the joy and freedom of mobility by developing new technologies and an innovative approach to achieve a zero environmental footprint. We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Hondas, we want you to join our team to Bring the Future!
Job Purpose
With the goal of providing new value to our next generation of products, the Consumer Insights Specialist will be focused on Hondas evolving customer experience in and around the vehicle (both physical and digital). The ideal candidate will be able to implement both quantitative and qualitative research methods (e.g., interviews, surveys, mixed-method studies, new product validations, and clinic facilitation) to understand the why behind customer behavior to better inform our product initiatives.
This position will partner with cross-functional teams on multiple projects which will address key moments in the customer journey. They will advocate for the user through rigorous analysis to interpret data for better product decisions. The focus will be on the front end of the customer experience and extraction of pain points, requirements, and opportunity spaces. All work will be in advance of Mass Production.
Key Accountabilities
Write detailed research plans which communicate the full scope of each project initiative. Lead junior members through moderated and unmoderated user tests and interviews. Execute market analysis and research activities to provide product insights and recommendations. Identify ideal methodology and provide oversight on the data collection process and analytic work plan to ensure all available information will be generated to support business needs. Leverage research data to proactively identify business opportunities; gain internal support to advance these opportunities. Communicate research analysis and actionable product recommendations via presentations and written reports to leadership including executives. Lead a small team in creation of research and testing analysis and reports. Manage research data archives (test findings and video recordings). Study competitor products to identify market trends and identify potential addressable gaps. Lead, manage, and moderate internal and external research clinics. Managing external agencies for the execution of research projects.
Qualifications, Experience, and Skills
Bachelors degree in
Consumer insights, Market research, Behavioral Science, or in related field (i.e. Sensory Science) ; Masters degree is preferred. Minimum 8 years of professional experience with demonstrated experience in project management. Other Job-Specific Skills : A portfolio showcasing relevant research case studies. Familiarity with remote testing tools and ethnographic research digital tools. Expertise in human centered research & design principles Expertise: 7+ years in applied research techniques (consumer insights and experimentation & testing) Expertise in quantitative research methods(surveys), experiment design, behavioral analysis, and statistics Experience defining research roadmaps, prioritizing parallel efforts and leading highly complex multi-method research studies. History of leading cross-functional teams and delivering on measurable business outcomes Experience with data science tools including programming: SPSS, Crosstabs, Consumer Intelligence databases, etc. Experience interviewing users in a one-on-one and face-to-face context Artistic traits of openness to experience and abstract thinking. Naturally curious disposition Able to adapt to shifting priorities, demands, and timelines. Exceptional communication and interpersonal skills with strong ability to synthesize and communicate ideas visually, verbally, and in writing, influencing at the executive level. High degree of initiative, personal responsibility, and ownership Ability to thrive in a fast-paced environment. Expert data management and analytics skillset and modern tools, techniques ready to apply.
Working Conditions
Use of basic desk and computer.
Use of basic hand and cutting tools for prototyping.
Light lifting, less than 30lbs. Travel in US and to Japan ~ 2x per year.
What differentiates Honda and make us an employer of choice?
Total Rewards: Competitive Base Salary Annual Bonus Overtime Pay (if eligible) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, paid holidays, sick time, and personal days 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement opportunities Career mobility Education reimbursement for continued learning Training and Development programs Additional Offerings: Wellbeing program Community service and engagement programs Product programs Free drinks onsite Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the US.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast!
Find the best jobs in the US, apply in 1 click and get a job today!