Consumer Lending Processor

Summary: Consumer Lending Processors are responsible for internal mortgages, indirect auto loans, loan maintenance, and vehicle titles. This will involve extensive communication with title companies, appraisal companies, dealers, loan officers, other credit union departments, and members.

Schedule: Monday - Friday 8:30am - 5:30pm (one day per week 9:00am - 6:00pm), as well as rotating Saturdays.             

Duties and Responsibilities: 

• Review documentation, meet stipulations, generate closing documents, and fund mortgage loans
• Review documentation, coordinate with dealers on missing documents, and fund indirect auto loans
• Prepare payoff requests and reconveyances on mortgages
• Perform loan maintenance on all mortgage and consumer loans
• Effectively communicate with all credit union teams and external companies
• Process vehicle title check ins and releases, tracking missing titles, and answering questions related to titles
• This job description is not an exhaustive list of all job duties. Other duties may be assigned at any time.      

Work Conditions

• Office environment with moderate walking
• Occasional travel to branch locations
• This position currently allows for a remote day once per week; however, the number of required office days are subject to change at any time based on business needs, team collaboration needs, or manager discretion

Qualifications:

• High school diploma or GED required
• 6 months related experience preferred

Competencies:

• Punctual and dependable
• Able to multi-task and prioritize
• Time Management
• Demonstrates attention to detail
• Maintains confidentiality
• Offers help/knowledge to those who need it
• Follows policies and procedures
• Works with integrity
• Ability to communicate professionally with other employees, members, and outside companies

Computer/Software Skills:   

• Microsoft Office Suite

DOE