Consumer Loan Collateral Specialist I

JOB RESPONSIBILITIES

• Accurately board collateral loan data to host system


• Ensure all liens are fully secured on every collateralized consumer loan, including timely processing of liens and maintaining accurate documentation.


• Ensure the bank’s lien positions on all collateral are properly perfected, maintained, and released in a timely manner


• Audit and ensure proper documentation for all title processing on vehicle purchases


• Perform basic research requests for lien placements and terminations, including contacting title offices in other states, under direct supervision.


• Stay current with bank, investor, and regulatory changes, including out-of-state changes in title and vehicle registration processes, and assist in communicating changes to other collateral associates


• Provide general guidance and support to the affiliate banks and dealers in regard to collateral maintenance


• Manage the processing of titles for newly financed vehicles, ensuring timely and accurate completion and match titles to appropriate loan files when received


• Apply State of Ohio and other US states’ vehicle laws, lien placement and title assignments in order to protect the Bank's security interest


• Process electronic titles using the online electronic system and file/terminate UCC statements using the Secretary of State site, when applicable.


• Complete compliance on secured installment collateral to verify accurate lien information


• Identify and resolve discrepancies in incomplete collateral documentation or lien status.


• Make recommendations to management for improved workflow and service to customers


• Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks


• Deliver a consistent, high level of service within our Serving More standards


• Other duties as assigned

 DESIRED KNOWLEDGE, SKILLS AND ABILITIES 

• Knowledge of Premier Navigator, including inquiry and maintenance capabilities, and Microsoft Office programs preferred. General understanding of collateral and perfection of a vehicle lien is a plus.


• Demonstrate a willingness to learn and maintain understanding of all aspects of the position


• Deliver consistent, high level of service within our Serving More guidelines

• Interpersonal/Customer Service Skills


• Written and Verbal Communication


• Ability to understand and follow directions


• Adaptable to change


• Basic Computer Skills


• Leadership/Management Skills


• Ability to build collaborative relationships


• Organizational Skills/Detail Oriented


• Analytical Thinking


• Able to Multi-Task or Juggle Priorities


• Problem/Situation Analysis


• Technical Expertise


• Strategic Planning and Decision Making


• Ability to develop or mentor others


• Ability to work as part of a team

EDUCATION AND EXPERIENCE

• Must possess high school diploma or equivalent


• Notary License

SCHEDULE

Newark – Alford Building Department hours are Monday through Friday 8 am to 5 pm.  This position is non-exempt and full time.

Physical Requirements: This position must be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in constant communication with coworkers and stakeholders to discuss and exchange accurate information.