Consumer Loan Collection Specialist

Description

Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee. 

JOB SUMMARY:

Under Managerial guidance: Coordinates repossession activities on consumer loans and analyzes to gain maximum financial recovery. 

ESSENTIAL FUNCTIONS: Fundamental Duties 

• Coordinates repossession activities on seriously delinquent consumer loans including acquisition and liquidation of collateral. 
• Responsible for handling all calls, questions and correspondence for consumer purpose loan affected by the Service Members Civil Relief Act (SCRA) and obtaining appropriate documentation, logging all active SCRA loan participants and completing the SCRA Checklist. 
• Provides technical support and training to department members. 
• Attend Regulatory Seminars and on-site Webinars related to assigned responsibilities. 

Embraces Bank Compliance by: 

• Continually demonstrating and conveying a strong commitment to compliance and fair lending related to assigned responsibilities. 
• Continuing education by attending BCG, regulatory and other offered training related to assigned responsibilities. 
• Pro-actively engage in a timely manner with implementation of compliance requirements, remediation of monitoring and examination findings, and related activities as assigned. 
• Adherence to policies, procedures and regulatory banking requirements.

Marginal Functions:

• Performs additional job related duties as required. 

MINIMUM KNOWLEDGE. PRIOR WORK EXPERIENCE. AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS: 

• Familiar with FDCPA and state regulations relating to collection and repossession activities. 
• Excellent written communication, analytical, organizational, interpersonal and presentation skills are required. 
• Strong Microsoft Excel and Microsoft Access skills for data analysis and reporting. 
• Well organized, adept at managing peak workload with an ability to meet deadlines. 

PHYSICAL DEMANDS: 

• Position requires long hours at PC console 
• Some lifting of files and storage boxes. 

MENTAL DEMANDS: 

• Requires a high level of mental concentration, coupled with the ability to work on several projects at once. 
• Ability to assimilate a great deal of financial data accurately and efficiently. 
• Prioritize assignments and completes multiple tasks within required time frames and demanding situations. 

EOUIPMENT USED TO PERFORM FUNCTIONS: 

• PC and laptop, server, fax machine, telephone, photocopier, 10-key calculator

EOE

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