Job Description - Consumer Loan Processor

We are Addition Financial, a member-owned, not-for-profit financial cooperative, offering comprehensive financial solutions that help members achieve their financial goals. Shareholder profits don't drive us and never have. Since 1937, we've been on a mission to bring financial success and education to everyone and make a positive impact in the lives of our members and the communities we serve. And we want your help to make that happen. We're looking for people who not only want to do meaningful, challenging work, but who also have a heart for service. If this sounds like you, keep reading and we'll dive into the specifics! 


ESSENTIAL DUTIES AND RESPONSIBILITIES: 



  • Occasionally interviews applicant to obtain personal and financial data.

  • Responsible for contacting members by telephone or computer to verify credit bureaus, employers, and personal references as needed.

  • Prepare direct loan documents, process indirect loan packets, validate loan documents are properly prepared and executed by the borrower and third-party partners such as dealerships. Communicate with third-party partners to correct document errors when applicable.

  • Follow up on requests with a focus on aging loans from branches and dealers to retrieve copies of missing documentation.

  • May fund consumer loans.

  • Responsible for calculating various types of income on loans.

  • Provides assistance in filing, inputting data to computer, recording information as required, answering telephones, photocopy, faxing, and general office duties.

  • Assists department staff in efficiently and effectively processing the various activities involved in credit granting.

  • Demonstrate written and spoken communication skills that reflect AFCU’s core values with members and team members on all levels.

  • And other department wide projects as assigned


Requirements


Education



  • High school diploma or general education degree (GED); 1 year or more related experience and/or training; or equivalent combination of education and experience.


Applicable system/program knowledge



  • Understanding Microsoft Excel, Word, and Outlook.


Work Experience:



  • 1-2 years of related experience or training


Additional Requirements:



  •  Ability to read and comprehend simple instructions, short correspondence, and memos.

  •  Ability to write simple correspondence.

  • Ability to effectively present information in one-on-one and small group situations to employees and members of the organization.

  • Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

  • Must have the ability to multi-task and be organized to ensure proper follow-up occurs on all outstanding requests for corrections.


This is a full-time role working with hours of 9am – 6pm Monday, Tuesday, Wednesday, and Friday. Thursday the hours are 8:30am – 5:30pm. This position also has the potential of occasional Saturday rotation.


OTHER CHARACTERISTICS OF THE POSITION:


Physical Demands:


· Sitting for long periods at a time.


· Regularly required to talk or listen.


· Occasional lifting of office supplies up to 20 lbs.


· Vision abilities including close vision and ability to adjust focus.


Mental Demands:


· Must understand and follow a set of clear oral and/or written procedures without deviation.


· Performs repetitive routine tasks.


· Withstand moderate amounts of stress.


· Must adhere to a provided work schedule to meet a set of qualitative production standards.


· Perform tasks that vary little from day to day.


· Implements others’ decisions/procedures with little judgment required.


· Must relay information orally.


WORKING WITH US:


We’re continually recognized as a top employer because we understand people like you want more out of your career. Like making a difference in people’s lives and in the community. Being part of a team that supports each other. Feeling good about the time you spend at work each day. And being able to balance your life while also earning a competitive base salary and benefits, including:


· 401k with profit sharing contribution


· Comprehensive medical, dental and vision coverage from leading insurance providers


· Continuing education and up to $5,000 in tuition assistance annually


· Generous vacation and sick pay


· Paid parental leave and volunteer time off.


· Major holidays off including Federal holidays that many other industries don't observe.


· Credit union benefits including reduced consumer/mortgage loan rates, free checks, and other financial services discounts.


At Addition Financial, we accept you for who you are. We are an equal opportunity employer and do not discriminate based on race, color, creed, religion, national origin, sex, marital status, age, protected veteran status, or disability/handicap with regards to recruitment, selection, placement, promotion, wages, benefits, and any other areas of employment. Personal perspectives and beliefs are what help our team members, and our company, grow as a whole, and we seek to nurture that inclusiveness. We welcome our team members’ diverse viewpoints and work together so that everyone’s voices are heard. So, if you’re ready to take your career to the next level, Count Us In®.


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