Consumer Product Strategy Analyst III - Global Payments Operations

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

This role is on the Global Payments Operations Commercial Payments Fraud Center of Excellence team.

Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management

Required Qualifications:

• 3+ years of fraud experience in an operational setting
• Python
• Proficiency in SQL
• Understanding of SAS programming
• Data analytics experience
• Excellent verbal and written communication skills

Desired Qualifications:

• Ability to engage with all levels of organization
• Strategic & analytic orientation: A proven history of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation
• Strong business judgment, leadership, and integrity: a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
• Effective communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation: display an intense focus on achieving both short- and long-term goals. Able to drive and execute an agenda in an uncertain and fluid environment
• Successful history of thriving in a fast paced, entrepreneurial, and dynamic environment
• Previous consulting experience

Skills:

• Business Analytics
• Business Intelligence
• Data Quality Management
• Fraud Management
• Monitoring, Surveillance, and Testing
• Collaboration
• Data Visualization
• Oral Communications
• Problem Solving
• Written Communications
• Analytical Thinking
• Critical Thinking
• Data and Trend Analysis
• Innovative Thinking
• Research

Shift:

Hours Per Week: