Contact Center Agent

Hiring immediately for this Contact Center Agent job at a local client. Weekly pay starting at $20.00 per hour, openings on 1st shift. Apply now and have the opportunity to schedule an immediate interview!

High School Diploma or GED equivalent

Minimum of 1 year in a call center or high-volume phone position; in person customer service experience considered

Good verbal and written communication skills

Dependable and able to adhere to schedule

Effective problem-solving skills

Effective listening skills

Customer service orientation

Attention to detail

Ability to work effectively in a high volume and sometimes stressful work environment

Ability to read, write and speak English

Ability to sit at workstation for long periods of time

Professionally answer calls and address caller inquiries as needed

Route calls as needed to appropriate resource

Perform research using available resources as needed to provide required information to callers

Identify and escalate more complex issues to the research team

Complete necessary administrative work as needed and complete call logs accurately

Other projects as assigned by supervisor

Available Shift:

Monday-Friday 9:30 am-6:00 pm

Training Schedule: 5 days from 8:00 am-4:30 pm

Pay Details: $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.