contact center agent in phoenix.
phoenix , arizona
posted 3 days ago
job details
summary
$18.99 - $19 per hour
temporary
high school
category office and administrative support occupations
referenceAB_4511329
job details
Previous call center experience is required and must be listed on resume. Position: Contact Center Agent (Customer Service in Call Center) Work location: On-site in Phoenix in 85034 Pay rate: $19/hour Work schedule 9:30am-6pm PST Training schedule: 8am-4:30pm PST Education requirement: High school diploma or GED Temporary position, approximately 9-12 months
salary: $18.99 - $19 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School
Responsibilities
• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resources.
• Perform research using available resources as needed to provide required information to callers
• Identify and escalate more complex issues to the research team
• Complete necessary administrative work as needed and complete call logs accurately
The essential functions of this role include:
working in a smoke free environment
Skills
Customer Service
Telephone Etiquette
Call Center
Qualifications
Years of experience: 0 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
[email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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