Contact Centre Agent German & English

Contact Centre Agent – German (C2) & English (C1) | Malta (On-site)

Looking for an international contact centre role with clear salary progression, strong bonuses, and relocation support?
Join a professional on-site contact centre team in Malta and build long-term career stability.

Position Details

Location: Malta (On-site)
Start Date: 15 February 2026
Eligibility: Local candidates and candidates currently abroad

Working Hours

• Monday – Friday

• Between 09:00 – 18:30

• 8-hour shifts on a rotational basis

Salary Progression (Contact Centre Agent Rates)

• Month 1: €5.60 / hour

• Month 2: €8.10 / hour

• After probation: €8.50 / hour

• After 12 months: €8.75 / hour (performance-based)

• After 18 months: €9.20 / hour (performance-based)

Additional Benefits

• Performance Bonus: up to €2,000 per year
  (pro-rated quarterly, eligible after 6-month probation)

• Language Allowance: €250 per month
  (eligible after training period)

• Relocation Allowance: €2,000
  (paid after 1 month of employment)

Requirements

• German: C2 level (mandatory)

• English: C1 level

• Excellent communication and customer service skills

• Comfortable working in a contact centre environment

• Willingness to work on-site in Malta

Role Overview

• Handle inbound customer inquiries via phone and digital channels

• Provide accurate information and resolve issues efficiently

• Follow internal procedures and quality standards

• Deliver a professional and positive customer experience

Why Apply?

Clear salary growth and bonus structure
Relocation support for candidates abroad
Weekday-only working schedule
International work environment in Malta

If you are fluent in German and English and ready for an on-site contact centre role in Malta, apply now!