Contents Cleaner Crew Chief

Salary :

$20 - 22 hourly

Company : Servpro

Job Type : Full Time

Warren, Oh 44484

Number of Applicants

000+

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Job Description - Contents Cleaner Crew Chief

Responsive recruiter

Benefits:

401(k) matching

Company car

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Join Our Team at SERVPRO Team Dobson – Where Leadership Meets Purpose

Are you ready to take the lead in making a difference every day? SERVPRO Team Dobson is seeking a dedicated and driven Content Supervisor (Crew Chief) to join our restoration team. In this pivotal role, you’ll be the face of our Here to Help® commitment—guiding technicians, ensuring quality service, and delivering peace of mind to our customers during their time of need. If you’re passionate about leadership, customer satisfaction, and hands-on work in a dynamic environment, we want to hear from you!

The Content Supervisor (Crew Chief) assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Content Supervisor (Crew Chief) demonstrates to customers and clients the company’s Here to Help® commitment.

Primary Responsibilities:

· Facilitate a positive customer experience and ensure customer satisfaction of services.

· Communicate clear expectations to Content Technicians and supervise their activities.

· Coordinate and perform restoration processes as scheduled and ensure quality control.

· Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers.

· Follow and oversee safe work practices and adherence to safety and risk management guidelines.

· Document a detailed and accurate job file to support the services provided.

· Manage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly.

· Coach and train Content technicians.

· Communicate with Content Production Manager and office staff on project progress and issues.

· Perform daily, weekly, and monthly vehicle maintenance and equipment maintenance, as assigned.

· Continue development of Content expertise in services, cleaning products, and equipment.

· Other tasks/duties as required by employer.

Education and Experience Requirements:

· High school diploma/GED

· IICRC certifications

· Minimum 1 year of experience in cleaning, restoration, or construction.

· Experience in a supervisor role

· Effective written and oral communication skills

Physical and Work Environment Requirements:

Regularly lifting 50 pounds independently, occasionally lifting to 100 pounds with assistance, walking and standing for long periods of time, driving, sitting, climbing ladders, working at ceiling heights, working in tight spaces (i.e. crawl spaces, attics), repetitive pushing/pulling/lifting/carrying objects, working with and around chemicals, and working overhead.

While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles. The employee is occasionally exposed to a variety of extreme conditions such as heat, noxious odors, etc. The noise level in the work environment and jobsites may be loud. The employee will be required to occasionally wear a respirator for their safety.

Normal Working Hours, Additional Working Hours and Travel Requirements:

This is a full-time position working 7:45 a.m. – 5:00 p.m., Monday – Friday, 40 hours capped per week (No overtime). This position frequently requires long hours (beyond 8 hours a day), including some evening and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

Compensation: $20.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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