Are you looking for the next step in your career? Are you looking to join a growing restoration business in the Cleveland market? Come join the Integrated Restoration team.
Integrated Restoration is a family-owned full-service restoration company based in Cleveland, OH. Our company’s values are rooted in serving people, and we are looking for a full time contents manager with that same mindset. As the lead contents manager, you will ensure the timely and efficient completion of contents restoration projects, by overseeing all phases of the job cycle. This entails working with a variety of stakeholders to schedule and plan work, meet with insured to review coverages, and coordinate cleaning and restoration of clothing, furniture and other goods.
Compensation
• Competitive base salary of $60,000+, depending on experience
• Eligibility for bonus based on division profitability
• Company laptop
• Company vehicle
Benefits
• Health benefits
• 401K with company match
• Paid time off
• Growth opportunities and upward mobility
Job Responsibilities
- Primary responsibility is to oversee the restoration and remediation of contents, including personal belongings, furnishings, and valuables, within properties affected by disasters such as fire, water damage, or other emergencies
- Project Planning and Management: Develop project plans, schedules, and budgets for contents restoration projects
- Coordinate project activities, including assessment, inventory, cleaning, restoration, and documentation
- Ensure that projects are completed on time and within budget
- Team Leadership: Supervise and lead a team of contents restoration specialists, technicians, and administrative staff
- Contents Assessment and Inventory: Conduct thorough assessments of contents to determine restoration requirements
- Create detailed inventories of contents, documenting conditions and damage
- Work with clients to identify salvageable and non-salvageable items
- Restoration and Cleaning: Oversee the cleaning, deodorization, and restoration of contents in accordance with industry standards
- Ensure the safe handling and disposal of non-salvageable contents
- Documentation and Reporting: Maintain accurate records of all project-related activities and expenses
- Generate detailed reports for clients and insurers, documenting restoration progress and outcomes
- Ensure compliance with regulatory requirements and industry standards
- Quality Assurance: Implement quality control processes to guarantee the highest standard of restoration
- Conduct inspections and quality checks throughout the project lifecycle
- Address any issues or concerns promptly and effectively
- Client Communication: Establish and maintain open and clear communication with clients, insurance adjusters, and other stakeholders
- Provide updates on project progress, timelines, and any additional services required
- Address client concerns and ensure customer satisfaction
- Safety and Compliance: Ensure that all project activities adhere to safety regulations and industry standards
- Keep up-to-date with relevant laws, regulations, and industry best practices
- Implement safety protocols for the protection of both personnel and contents
- This Contents Project Manager role is crucial in the restoration industry as it ensures the successful recovery of clients' personal belongings and valuables following disasters
Qualifications And Requirements
• Proven contents restoration project management experience and knowledge of best practices.
• IICRC fire, water, and contents processing certifications or willingness to obtain.
• Fundamental knowledge and experience with estimating software and production reports.
• Create and manage a to handle multiple assignments at once with close attention to detail.
• Can work autonomously to make decisions and troubleshoot problems.
• Strong written and verbal communication skills.
• Self-motivated, responsible, and accountable.
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. This policy extends to all aspects of our employment practices
About Us
Integrated Restoration is a family owned and oriented restoration business that prioritizes a personal touch while delivering top-quality workmanship. We provide exceptional services in water damage restoration, mold remediation, fire and smoke damage restoration, wind, hail, impact, and roofing, biohazard cleanup, contents restoration, and reconstruction services. Our team is committed to exceeding customer expectations, ensuring seamless claims processes, and providing detailed documentation for efficient settlements and complete customer restoration to return properties to pre-loss conditions.
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